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- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in promoting healthier lifestyles.
- Benefits: 30 days holiday, ongoing training, and flexible hours with guaranteed contracted shifts.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Enthusiastic, friendly, and able to achieve sales targets; no vaping experience needed.
- Other info: Join a dynamic team with excellent career growth opportunities and a fun work culture.
To apply to join our talented team in Rugby, please send your CV and Application Form to S11R@totallywicked.co.ukPlease click the link below to download the Application Form.At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people\’s lives and make a real difference.Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have an excellent product knowledge and a commitment to ensure that every customer receives a personalised service.In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.As a part time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network.You don\’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being \”totally wicked\” in everything we do!A bit about the role…Deliver great customer service in line with our \’Mr Wicked Cares\’ structureAccurately process customer purchases to ensure stock accuracyComplete customer refunds and creditsMaintain high store standards through cleanliness, presentation and overall store imageKeep up to date with, test and demonstrate all of our productsAssist with stock counts and highlight any discrepancies to the Store ManagerOur ideal candidate will:Be professional, enthusiastic and friendlyWant to be a part of a Company that will support and develop youHave experience in achieving sales targets or KPIsHave excellent communication skillsBelieve in giving every customer the best serviceThrive in an environment where you feel valuedBe comfortable with working independently and working as part of a teamBe flexible to work across 7 daysBe over 18In return, we\’ll give you:Branded uniform30 days Holiday (Pro-Rata)Ongoing training, development and career opportunitiesHoliday Buy and Sell schemeLearn to Drive schemeRecognition AwardsA wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!* Some benefits require a qualifying period of employment#J-18808-Ljbffr
Sales Associate - Rugby employer: Totallywicked Eliquid
Contact Detail:
Totallywicked Eliquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Rugby
✨Tip Number 1
Get to know Totally Wicked's mission and values. When you walk into that interview, show us how your passion for helping people aligns with our goal of transforming lives. It’s all about making that personal connection!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to connect with customers and provide tailored support. We want to see how you can embody our ‘Mr Wicked Cares’ approach.
✨Tip Number 3
Be ready to talk about your sales experience. If you've hit targets or KPIs before, share those stories! We love candidates who can show us their track record of success and how they can contribute to our team.
✨Tip Number 4
Don’t forget to check out our website for any additional resources or tips on applying. We’re here to support you, so take advantage of everything we offer to help you land that role with us!
We think you need these skills to ace Sales Associate - Rugby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight any customer service experience and your passion for helping people, as this is key to our mission at Totally Wicked.
Fill Out the Application Form Carefully: Take your time with the application form. It’s your chance to show us who you are beyond your CV. Be honest and let your personality shine through, especially your enthusiasm for the role!
Showcase Your Communication Skills: Since excellent communication is a must-have for us, make sure your written application is clear and engaging. Use a friendly tone and don’t hesitate to express your eagerness to connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Totallywicked Eliquid
✨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they achieve this through excellent customer service. This knowledge will not only impress your interviewers but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
Since the role is all about delivering great customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Think about how you can relate these experiences to the ‘Mr Wicked Cares’ structure they use.
✨Demonstrate Your Passion for Helping Others
Totally Wicked is looking for candidates who genuinely care about helping people. Be ready to discuss why you want to work in this field and how you can contribute to making a difference in customers' lives. Your enthusiasm will shine through!
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, or training opportunities. This shows that you're genuinely interested in the position and eager to learn more about how you can fit into their team.