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- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in helping people quit smoking.
- Benefits: Guaranteed hours, flexible overtime, branded uniform, and 30 days holiday.
- Other info: Ongoing training, career opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and able to achieve sales targets.
To apply to join our talented team in Manchester, please send your CV and Application Form to N24BMOS@totallywicked.co.uk
Please click the link below to download the Application Form.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform peopleâs lives and make a real difference.
Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have an excellent product knowledge and a commitment to ensure that every customer receives a personalised service.
In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network.
You donât need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being âtotally wickedâ in everything we do!
A bit about the roleâŚ
- Deliver great customer service in line with our âMr Wicked Caresâ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, weâll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
* Some benefits require a qualifying period of employment
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Sales Associate - Manchester employer: Totallywicked Eliquid
Contact Detail:
Totallywicked Eliquid Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sales Associate - Manchester
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Totally Wicked. Understand their mission and values, especially how they help people quit smoking. This will show that youâre genuinely interested in being part of their team.
â¨Tip Number 2
Practice your customer service skills! Since the role is all about delivering great service, think of examples from your past experiences where youâve gone above and beyond for a customer. We want to hear those stories during the interview!
â¨Tip Number 3
Be ready to demonstrate your product knowledge! Even if youâre not a vaper, take some time to learn about the products Totally Wicked offers. Showing that youâre proactive and willing to learn can really set you apart from other candidates.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows that youâre tech-savvy and comfortable with the process. Donât forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Associate - Manchester
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight any customer service experience and your passion for helping people, as this is key to our mission at Totally Wicked.
Show Your Personality: We want to see the real you! Use your application form to express your enthusiasm for the role and how you can contribute to our team. A friendly and professional tone will go a long way in making a great impression.
Follow Instructions Carefully: Donât forget to download the Application Form and send it along with your CV to the specified email address. Attention to detail shows us youâre serious about joining our team and can follow through on tasks.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This helps us keep track of applications and ensures youâre considered for the role. We canât wait to hear from you!
How to prepare for a job interview at Totallywicked Eliquid
â¨Know the Company
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they support their customers on their vaping journey. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
â¨Showcase Your Customer Service Skills
Since the role focuses heavily on delivering great customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Highlight your ability to build relationships and provide personalised service, as this aligns perfectly with the company's values.
â¨Demonstrate Your Passion
Even if you're not a vaper, express your enthusiasm for helping people and making a difference in their lives. Share any relevant experiences that showcase your commitment to supporting others, as this is a key trait theyâre looking for in a candidate.
â¨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about the position.