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- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in promoting healthier lifestyles.
- Benefits: 30 days holiday, ongoing training, and a range of exciting perks.
- Other info: Flexible hours with opportunities for career growth and recognition.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and able to achieve sales targets.
To apply to join our talented team in Bolton, please send your CV and Application Form to N13BHW@totallywicked.co.uk. Please click the link below to download the Application Form.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform peopleâs lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service. In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You donât need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being âtotally wickedâ in everything we do!
A bit about the roleâŚ
- Deliver great customer service in line with our âMr Wicked Caresâ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, weâll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
* Some benefits require a qualifying period of employment
Sales Associate (Fixed Term) - Bolton employer: Totallywicked Eliquid
Contact Detail:
Totallywicked Eliquid Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sales Associate (Fixed Term) - Bolton
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Totally Wicked. Understand their mission to help people quit smoking and how they support their customers. This will show that youâre genuinely interested in being part of their team.
â¨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where youâve gone above and beyond for a customer. Be ready to share these stories during your interview.
â¨Tip Number 3
Show your enthusiasm! When you apply through our website or during the interview, let your passion for helping people shine through. Talk about why you want to work at Totally Wicked and how you can contribute to the teamâs success.
â¨Tip Number 4
Be flexible and open-minded! The job requires working across 7 days, so highlight your willingness to adapt and take on different shifts. This shows that youâre committed to being a valuable part of the Totally Wicked family.
We think you need these skills to ace Sales Associate (Fixed Term) - Bolton
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight any customer service experience and your ability to meet sales targets, as these are key for us at Totally Wicked.
Show Your Passion: In your application, let us know why youâre passionate about helping people on their journey to a healthier lifestyle. We love candidates who share our mission and can connect with our customers on a personal level.
Follow Instructions: Donât forget to download the Application Form from our website and fill it out completely. Following the application process as outlined shows us that you pay attention to detail and can follow through on tasks.
Be Yourself: When writing your application, be genuine! We want to get to know the real you, so let your personality shine through. This is your chance to show us how youâd fit into our 'totally wicked' team!
How to prepare for a job interview at Totallywicked Eliquid
â¨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they achieve this through excellent customer service. This knowledge will not only impress your interviewers but also help you align your answers with their values.
â¨Showcase Your Customer Service Skills
Since the role is all about delivering great customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Think of specific situations that highlight your communication skills and ability to build relationships, as these are key in this position.
â¨Demonstrate Your Passion for Helping Others
Totally Wicked is looking for candidates who genuinely care about making a difference in people's lives. Be ready to discuss why you want to work in this field and how you can contribute to their mission. Your enthusiasm for helping customers on their vaping journey will set you apart.
â¨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, or training opportunities. This shows your interest in the position and helps you determine if Totally Wicked is the right fit for you. Plus, it gives you a chance to engage with your interviewers!