At a Glance
- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in promoting healthier lifestyles.
- Benefits: Guaranteed hours, flexible overtime, 30 days holiday, and ongoing training.
- Other info: Join a supportive team with great career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and able to achieve sales targets.
The predicted salary is between 10 - 12 € per hour.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service. In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!
A bit about the role:
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more! Some benefits require a qualifying period of employment.
Sales Associate - Barking employer: Totallywicked Eliquid
At Totally Wicked, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and dynamic work environment in Barking. Our commitment to employee growth is evident through ongoing training and development opportunities, alongside a range of benefits including a holiday buy and sell scheme and recognition awards. Join our passionate team and experience the satisfaction of making a real difference in customers' lives while enjoying a flexible work schedule and a culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Barking
✨Tip Number 1
Get to know the company! Before your interview, dive into Totally Wicked's mission and values. Understanding their commitment to helping customers on their vaping journey will show that you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Be prepared to demonstrate your product knowledge! Even if you’re not a vaper, showing enthusiasm to learn about the products and how they can help customers will impress the hiring team. Consider trying out some products before your interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Totally Wicked family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate - Barking
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping people shine through. We want to see how you can make a difference in our customers' lives, so share any relevant experiences that highlight your commitment to customer service.
Tailor Your CV:Make sure your CV is tailored to the Sales Associate role. Highlight any experience you have with sales targets or KPIs, and don’t forget to mention your excellent communication skills. We love seeing candidates who understand what we’re all about!
Be Professional Yet Friendly:Strike the right balance between professionalism and friendliness in your written application. We’re looking for someone who can connect with our customers, so let your personality come through while maintaining a professional tone.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Totally Wicked team!
How to prepare for a job interview at Totallywicked Eliquid
✨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they support customers on their vaping journey. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since the role is all about delivering great customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Highlight your ability to build relationships and provide personalised service, as this aligns perfectly with what Totally Wicked values.
✨Demonstrate Your Passion for Helping Others
Totally Wicked is looking for someone who genuinely cares about making a difference in people's lives. Be ready to discuss why you want to work in this field and how you can contribute to helping customers on their journey to a healthier lifestyle.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you determine if Totally Wicked is the right fit for you.
