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For Companies At a Glance
- Tasks: Lead a team, build customer relationships, and drive sales in a vibrant retail environment.
- Company: Totally Wicked is the UK's largest vaping retailer, dedicated to helping customers quit smoking.
- Benefits: Enjoy flexible hours, discounts, ongoing training, and up to 6 weeks holiday.
- Why this job: Join a passionate team transforming lives while developing your career in a supportive culture.
- Qualifications: Management experience preferred; enthusiasm for learning and customer service is essential.
- Other info: No need to be a vaper or smoker; just bring your energy and commitment!
The predicted salary is between 24000 - 36000 £ per year.
We need amazing people to join us in the following locations: Crewe (32 hours). At Totally Wicked, our purpose is to help our customers on their journey to a healthier lifestyle by stopping smoking. It’s not just a job, it’s about transforming lives.
As the biggest vaping retailer, our success comes from our outstanding teams, their product knowledge and their commitment to ensure that every customer gets a personalised service. We know our customers, we take time to understand their likes and dislikes, we build up relationships with them and support them on every step of their vaping journey, providing them with the best quality e-cigarettes and e-liquids produced by us in the UK.
If you have management experience, or are looking to take that step up, why not consider a career with us? You don’t need to be a vaper or a smoker, we just want you to join us and learn why we believe in being “totally wicked” in everything we do!
You could be our next Retail Store Manager if you can:
- Lead from the front, building relationships with our customers
- Inspire and motivate through coaching and mentoring
- Develop your team to enable them to meet store objectives and progress their own careers
- Drive sales targets and meet deadlines
- Keep up to date with the latest products, promotions and offers
- Give every customer the best possible experience in your store
- Problem solve in a positive, pragmatic way
- Make sure that every customer has a welcoming and inviting experience in our stores
- Be flexible to work 5 days out of 7
In return, we’ll give you:
- Excellent working conditions
- Branded uniform
- Ongoing training, development and career progression opportunities
- Regular Recognition Awards
- Instant savings & discounts – e-vouchers, cinema tickets, shopping cards and much more
- Cycle to work, Tech and Learn to Drive schemes
- 6 weeks holiday (including BH) plus the option to buy an extra week
- A wide range of other benefits including pension, Company bonus scheme and Healthcare cash back after a qualifying period
Retail Store Managers employer: Totallywicked Eliquid
Contact Detail:
Totallywicked Eliquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Managers
✨Tip Number 1
Familiarise yourself with Totally Wicked's products and services. Understanding the vaping industry and the specific offerings of the company will help you engage confidently with customers and demonstrate your commitment to their journey.
✨Tip Number 2
Showcase your leadership skills during the interview process. Be prepared to discuss examples of how you've successfully motivated and developed a team in previous roles, as this is crucial for the Retail Store Manager position.
✨Tip Number 3
Emphasise your customer service experience. Highlight instances where you've built strong relationships with customers and provided personalised service, as this aligns perfectly with the company's mission.
✨Tip Number 4
Be ready to discuss your problem-solving abilities. Prepare examples of challenges you've faced in retail management and how you approached them positively and pragmatically, as this will demonstrate your fit for the role.
We think you need these skills to ace Retail Store Managers
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Totally Wicked is looking for in a Retail Store Manager. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your management experience and any relevant skills. Emphasise your ability to lead teams, drive sales, and provide excellent customer service, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your commitment to a healthier lifestyle. Mention specific examples of how you've successfully led teams or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Totallywicked Eliquid
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers on their journey. Talk about how you build relationships and provide personalised service, as this aligns perfectly with the company's mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've led a team in the past. Highlight your ability to inspire and motivate others, as well as how you've developed team members to achieve their goals.
✨Stay Updated on Products
Familiarise yourself with the latest vaping products and trends. Being knowledgeable will not only impress your interviewers but also show that you're committed to providing the best experience for customers.
✨Problem-Solving Mindset
Be ready to discuss how you've approached challenges in previous roles. Emphasise your positive and pragmatic problem-solving skills, which are essential for ensuring a welcoming experience for every customer.
