At a Glance
- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in helping people quit smoking.
- Benefits: Branded uniform, 30 days holiday, ongoing training, and career opportunities.
- Other info: Flexible hours with guaranteed contracted shifts and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and passionate about helping others.
The predicted salary is between 10 - 12 £ per hour.
To apply to join our talented team in Lancaster, please send your CV and Application Form to N11L@totallywicked.co.uk. Please click the link below to download the Application Form.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference.
Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service.
In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!
A bit about the role…
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
Part-Time Sales Associate: Help People Quit Smoking & Grow in Lancaster employer: Totallywicked Eliquid
At Totally Wicked, we pride ourselves on being an exceptional employer in Lancaster, dedicated to transforming lives through our mission of helping people quit smoking. Our supportive work culture fosters personal and professional growth, offering ongoing training and development opportunities, alongside a range of benefits such as a holiday buy and sell scheme and recognition awards. Join our passionate team and experience the satisfaction of making a real difference in customers' lives while enjoying the flexibility and security of guaranteed hours.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Associate: Help People Quit Smoking & Grow in Lancaster
✨Tip Number 1
Get to know the company! Before your interview, dive into Totally Wicked's mission and values. Understanding their commitment to helping people quit smoking will show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate your product knowledge! Even if you’re not a vaper, showing enthusiasm to learn about the products and how they can help customers will set you apart. We love candidates who are eager to grow!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the Totally Wicked family. Don’t miss out on this opportunity!
We think you need these skills to ace Part-Time Sales Associate: Help People Quit Smoking & Grow in Lancaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects your passion for helping people and any relevant experience you have. Highlight skills that align with our values at Totally Wicked, like customer service and teamwork.
Fill Out the Application Form Carefully:Take your time with the application form. It’s your chance to show us who you are beyond your CV. Be honest and let your personality shine through!
Show Your Enthusiasm:In your cover letter or application form, express why you want to join our team. We love candidates who are excited about making a difference in people's lives and helping them on their vaping journey.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our Totally Wicked family!
How to prepare for a job interview at Totallywicked Eliquid
✨Know Your Stuff
Before the interview, make sure you understand Totally Wicked's mission and values. Familiarise yourself with their products and how they help customers quit smoking. This will show your genuine interest in the role and the company.
✨Show Your Passion
During the interview, express your enthusiasm for helping people. Share any personal experiences or stories that highlight your commitment to customer service and making a difference in people's lives. This is key for a role focused on transforming lives.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team and independently. Give examples of past experiences where you collaborated with others to achieve sales targets or improve customer satisfaction. This aligns with their emphasis on teamwork and support.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about training opportunities, team dynamics, or how success is measured in the role. This shows you're serious about the position and eager to grow within the company.
