At a Glance
- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in promoting healthier lifestyles.
- Benefits: 30 days holiday, ongoing training, and a range of exciting perks.
- Other info: Flexible working hours and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Enthusiastic, friendly, and experienced in sales with great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service. In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
A bit about the role…
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro‑Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on‑site gym (Head office only) and many more!
* Some benefits require a qualifying period of employment
Sales Associate - Hull in Kingston upon Hull employer: Totallywicked Eliquid
At Totally Wicked, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and dynamic work environment in Hull. Our commitment to employee development is reflected in our ongoing training opportunities and career progression pathways, ensuring that every team member feels valued and empowered. With a focus on customer relationships and a culture that celebrates achievements, we offer a rewarding experience for those looking to make a meaningful impact in the lives of our customers while enjoying a comprehensive benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Hull in Kingston upon Hull
✨Tip Number 1
Get to know Totally Wicked and their mission! Before your interview, dive into their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in making a difference in customers' lives.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your commitment to providing excellent service.
✨Tip Number 3
Be ready to showcase your sales achievements! Whether it's hitting targets or exceeding KPIs, have specific numbers and examples at the ready. This will highlight your ability to contribute to the team's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Totally Wicked team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate - Hull in Kingston upon Hull
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about making a difference in customers' lives, especially when it comes to their vaping journey.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. If you've got a background in sales or customer service, shout about it! We love seeing how your past roles align with what we do at Totally Wicked.
Be Professional Yet Friendly:Strike the right balance in your tone. While we appreciate professionalism, we also value a friendly approach. Show us your personality and how you can connect with customers, as that's key to our success!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Totallywicked Eliquid
✨Know Your Stuff
Before the interview, make sure you’re familiar with Totally Wicked’s products and services. Understanding their mission to help people quit smoking will show your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built relationships with customers and tailored your approach to meet their needs, as this aligns perfectly with the company's values.
✨Be Enthusiastic and Professional
During the interview, let your enthusiasm shine through! A friendly and professional attitude can go a long way. Remember, they’re looking for someone who is not just capable but also passionate about making a difference in customers' lives.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company culture. Inquire about training opportunities or how success is measured in the sales team. This demonstrates your eagerness to grow and contribute.
