At a Glance
- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Join Totally Wicked, a leader in helping people quit smoking.
- Benefits: Enjoy flexible hours, 30 days holiday, and ongoing training opportunities.
- Other info: Dynamic team environment with opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Passion for helping others and strong communication skills required.
The predicted salary is between 10 - 12 £ per hour.
To apply to join our talented team in Kendal, please send your CV and Application Form to N11K@totallywicked.co.uk. Please click the link below to download the Application Form.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service.
In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!
A bit about the role…
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
Part-Time Sales Associate — Flexible Hours + 30 Days Holiday in Kendal employer: Totallywicked Eliquid
At Totally Wicked, we pride ourselves on being an exceptional employer in Kendal, offering a supportive and dynamic work environment where our team members can thrive. With flexible hours, 30 days of holiday, and ongoing training opportunities, we empower our Sales Associates to make a meaningful impact on customers' lives while enjoying a range of benefits that promote personal and professional growth. Join us to be part of a passionate team dedicated to transforming lives and delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Associate — Flexible Hours + 30 Days Holiday in Kendal
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Totally Wicked. Understand their mission and values, especially how they help people quit smoking. This will show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion for helping others! In your interview, express why you want to work at Totally Wicked and how you can contribute to their mission. They’re looking for someone who cares about making a difference, so let that shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Part-Time Sales Associate — Flexible Hours + 30 Days Holiday in Kendal
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role of a Part-Time Sales Associate. Highlight any customer service experience and your passion for helping people, as this is key to our mission at Totally Wicked.
Fill Out the Application Form Carefully:Take your time with the application form. We want to see your personality shine through, so don’t hesitate to share why you’re excited about joining our team and how you can contribute to our customers' journeys.
Show Off Your Communication Skills:Since excellent communication is crucial for this role, make sure your written application is clear and engaging. Use a friendly tone that reflects your enthusiasm for providing top-notch customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Totallywicked Eliquid
✨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they support their customers on their vaping journey. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since the role is all about delivering great customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you can apply that same passion and commitment at Totally Wicked.
✨Demonstrate Your Flexibility
The job offers flexible hours, so be prepared to discuss your availability and willingness to work across different days. Highlight any previous experience where you adapted to changing schedules or took on extra shifts to support your team.
✨Emphasise Teamwork and Independence
Totally Wicked values both teamwork and the ability to work independently. Think of examples that showcase your ability to thrive in both settings. Whether it’s collaborating with colleagues or taking initiative on your own, make sure to convey your versatility.
