At a Glance
- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in helping people quit smoking.
- Benefits: Branded uniform, 30 days holiday, ongoing training, and career opportunities.
- Other info: Flexible hours with guaranteed contracted shifts and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and passionate about helping others.
The predicted salary is between 10 - 12 £ per hour.
To apply to join our talented team in Rumney, Cardiff, please send your CV and Application Form to S13BMR@totallywicked.co.uk. Please click the link below to download the Application Form.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference.
Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service.
In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!
A bit about the role…
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
Part-Time Sales Associate — Help People Quit Smoking in Cardiff employer: Totallywicked Eliquid
At Totally Wicked, we pride ourselves on being an exceptional employer in Rumney, Cardiff, where our mission to help people quit smoking is at the heart of everything we do. Our supportive work culture fosters personal and professional growth, offering ongoing training and development opportunities, alongside a range of benefits such as a holiday buy and sell scheme and recognition awards. Join us to be part of a passionate team that values customer relationships and empowers you to make a meaningful impact in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Associate — Help People Quit Smoking in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, dive into Totally Wicked's mission and values. Understanding how they help people quit smoking will not only impress them but also show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond for someone. We want to hear those stories during your chat!
✨Tip Number 3
Be ready to demonstrate your product knowledge! Even if you’re not a vaper, take some time to learn about the products Totally Wicked offers. Showing that you’re proactive and eager to learn will definitely set you apart.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows you’re keen on joining the team.
We think you need these skills to ace Part-Time Sales Associate — Help People Quit Smoking in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects your passion for helping people and any relevant experience you have. Highlight skills that align with our values, like customer service and teamwork, to show us you're a great fit!
Fill Out the Application Form Carefully:Take your time with the application form. It's your chance to shine! Be honest and detailed about your experiences and why you want to join our team at Totally Wicked.
Show Your Enthusiasm:In your cover letter or application, let us know why you’re excited about the role. We love candidates who are genuinely interested in helping others quit smoking and making a difference in their lives.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Totallywicked Eliquid
✨Know Your Stuff
Before the interview, make sure you understand Totally Wicked's mission and values. Familiarise yourself with their products and how they help customers quit smoking. This will show your genuine interest in the role and the company.
✨Show Your Passion
During the interview, express your enthusiasm for helping people. Share any personal experiences or stories that highlight your commitment to customer service and making a difference in people's lives. This aligns perfectly with the company's ethos.
✨Demonstrate Team Spirit
Be ready to discuss examples of how you've worked well in a team or independently. Highlight your flexibility and willingness to support your colleagues, as this is crucial in a retail environment where teamwork is key.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the training process, opportunities for development, or how the team collaborates to achieve sales targets. This shows you're serious about the role and eager to grow within the company.
