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- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in helping people quit smoking.
- Benefits: Guaranteed hours, flexible overtime, 30 days holiday, and ongoing training.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and able to achieve sales targets.
- Other info: Join a supportive team with excellent career growth opportunities.
The predicted salary is between 12000 - 18000 £ per year.
To apply to join our talented team in Basildon please send your CV and Application Form. At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference.
Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service. In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!
A bit about the role…
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
* Some benefits require a qualifying period of employment
Sales Associate - Basildon employer: Totallywicked Eliquid
Contact Detail:
Totallywicked Eliquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Basildon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Totally Wicked. Understand their mission and values, especially how they help customers on their vaping journey. This will show that you’re genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress to impress! When you come in for your interview, make sure you look professional and presentable. It’s a reflection of how you’ll represent Totally Wicked in-store, so let your enthusiasm shine through your outfit!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your passion for helping customers!
We think you need these skills to ace Sales Associate - Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight any customer service experience and your passion for helping people, as this is key to our mission at Totally Wicked.
Fill Out the Application Form Carefully: When you download the Application Form, take your time to fill it out thoroughly. This is your chance to showcase your personality and enthusiasm for the role, so don’t hold back!
Show Off Your Communication Skills: In your written application, let your communication skills shine! Use clear and friendly language to convey your excitement about joining our team and how you can contribute to our customers' journeys.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and shows you’re serious about joining the Totally Wicked family!
How to prepare for a job interview at Totallywicked Eliquid
✨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they support their customers on their vaping journey. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since the role is all about delivering great customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you can apply that same passion and commitment at Totally Wicked.
✨Demonstrate Your Team Spirit
Totally Wicked values teamwork, so be prepared to talk about your experiences working in a team environment. Share stories that highlight your ability to collaborate, support your colleagues, and contribute to a positive workplace culture.
✨Be Ready to Discuss Sales Targets
If you have experience achieving sales targets or KPIs, make sure to mention it! Prepare to discuss how you met those targets and what strategies you used. If you don’t have direct experience, think about how your skills can translate into achieving sales goals in this new role.