At a Glance
- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in helping people quit smoking.
- Benefits: 30 days holiday, ongoing training, and flexible hours with bonus schemes.
- Other info: Join a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and able to achieve sales targets.
The predicted salary is between 10 - 12 £ per hour.
To apply to join our talented team in Church, Accrington please send your CV and Application Form to N14ABCN@totallywicked.co.uk. Please click the link below to download the Application Form.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people’s lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service.
In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey. As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being “totally wicked” in everything we do!
A bit about the role…
- Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our ideal candidate will:
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and working as part of a team
- Be flexible to work across 7 days
- Be over 18
In return, we’ll give you:
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
* Some benefits require a qualifying period of employment
Sales Associate - Church, Accrington employer: Totallywicked Eliquid
At Totally Wicked, we pride ourselves on being an exceptional employer in Church, Accrington, where our dedicated team is at the heart of transforming lives through healthier lifestyle choices. With a strong focus on employee development, we offer ongoing training, flexible working hours, and a supportive work culture that values every team member's contribution. Join us to enjoy a range of benefits, including generous holiday allowances, recognition awards, and opportunities for career advancement, all while making a meaningful impact in our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Church, Accrington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Totally Wicked. Understand their mission to help people quit smoking and how they support their customers. This will show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your enthusiasm! When you apply through our website or during the interview, let your passion for helping people shine through. Talk about why you want to work at Totally Wicked and how you can contribute to their mission.
✨Tip Number 4
Be flexible and open-minded! The job requires working across 7 days, so highlight your willingness to adapt. Mention any previous experience where you’ve had to be flexible, as this will demonstrate that you’re ready to jump in and support the team whenever needed.
We think you need these skills to ace Sales Associate - Church, Accrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight any customer service experience and your passion for helping people, as this is key to our mission at Totally Wicked.
Fill Out the Application Form Carefully:Take your time with the application form. It’s your chance to show us who you are beyond your CV. Be honest and let your personality shine through, especially your enthusiasm for the role!
Showcase Your Communication Skills:Since excellent communication is a must-have for this role, make sure your written application is clear and engaging. Use a friendly tone that reflects how you would interact with our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Totallywicked Eliquid
✨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they support customers on their vaping journey. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since the role is all about delivering great customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Highlight your ability to build relationships and provide personalised service, as this aligns perfectly with what Totally Wicked values.
✨Demonstrate Your Passion for Helping Others
Totally Wicked is looking for someone who genuinely cares about making a difference in people's lives. Be ready to discuss why you want to work in this field and how you can contribute to helping customers on their journey to a healthier lifestyle.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
