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- Tasks: Help customers on their vaping journey and provide personalised service.
- Company: Totally Wicked, the biggest vaping retailer with a mission to transform lives.
- Benefits: Competitive pay, generous holiday, staff discounts, and ongoing training.
- Why this job: Join a supportive team and make a real difference in people's lives.
- Qualifications: Passion for helping people; no retail experience needed.
- Other info: Exciting career growth opportunities in a valued work environment.
Overview
As the biggest vaping Retailer, our purpose is to help our customers on their journey to a healthier lifestyle by stopping smoking. It’s not just a job, it’s about transforming lives.
At Totally Wicked, our success comes from 15 years of building outstanding teams, with a product knowledge and a commitment to ensure that every customer gets a personalised service to suit them.
We know our customers, we take our time to understand their likes and dislikes, we build up relationships with them and support them on every step of their vaping journey, providing them with the best quality e-cigarettes and e-liquids produced by us in the UK.
You don’t need to have retail experience or be a vaper to work at Totally Wicked, you just need to have a passion for helping people. Join us and learn why we believe in being “totally wicked” in everything we do!
We are continuing to expand our retail network and now have the following vacancies:
Rugby (14hrs per week)
Responsibilities
You could be our next Retail Sales Advisor if you:
- Want to progress your career in a company that will support and develop you
- Can achieve sales targets
- Believe in giving every customer the best possible experience
- Want to work in an environment where you feel valued
In return, we’ll give you
- A competitive salary
- Excellent working conditions
- Branded uniform
- Ongoing training, development and career opportunities
- Generous staff discount
- Cycle to work, Tech and Learn to Drive schemes
- Regular Recognition Awards
- 6 weeks holiday (including BH) plus the option to buy an extra week
- A wide range of other benefits including pension, Company bonus scheme and Healthcare cash back after a qualifying period
Successful applicants will be required to undertake a disclosure and barring service (DBS) check
We regret we cannot contact everyone who is not selected for an interview nor provide feedback to those who have not been successful for interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
Totally Wicked is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
No agency interest
Details
Job Type: Part-time
Pay: ÂŁ12.26 per hour
Benefits:
- Cycle to work scheme
- Employee discount
Work Location: In person
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Sales Associate employer: Totally Wicked
Contact Detail:
Totally Wicked Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the company! Before your interview, dive into Totally Wicked's mission and values. Understanding their commitment to helping customers on their vaping journey will show that you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your people skills! Since this role is all about providing a personalised service, think of examples from your past where you've helped someone or built a relationship. This will help you shine during the interview.
✨Tip Number 3
Dress to impress! Even though it’s a retail position, looking smart and professional can make a great first impression. Plus, it shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see that you genuinely care about making a difference in our customers' lives, even if you don't have retail experience.
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Totally Wicked. Highlight any relevant experiences or skills that align with our commitment to providing personalised service and supporting customers on their vaping journey.
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your application. Share your story and what motivates you to join our team – it helps us get to know the real you.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Totally Wicked
✨Know the Company
Before your interview, take some time to research Totally Wicked. Understand their mission to help customers on their journey to a healthier lifestyle and how they build relationships with clients. This knowledge will show your genuine interest in the role and the company.
✨Show Your Passion for Helping People
Since you don’t need retail experience or to be a vaper, focus on demonstrating your passion for helping others. Think of examples from your past where you've gone above and beyond to assist someone, as this aligns perfectly with the company's values.
✨Prepare for Common Questions
Anticipate questions related to customer service and sales targets. Be ready to discuss how you would handle difficult situations or how you would ensure every customer has the best experience possible. Practising these responses can boost your confidence.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. Inquire about the training and development opportunities or how success is measured in the role. This shows that you’re serious about your career progression and genuinely interested in the position.