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- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in promoting healthier lifestyles.
- Benefits: Competitive salary, 30 days holiday, staff discounts, and ongoing training.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, professional, and excellent communication skills required.
- Other info: Flexible hours with opportunities for career growth and recognition awards.
The predicted salary is between 11 - 16 £ per hour.
To apply to join our talented team in Nottingham, please send your CV and Application Form. At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people's lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service.
In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey. As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don't need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing.
A Bit About The Role
- Deliver great customer service in line with our 'Mr Wicked Cares' structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our Ideal Candidate Will
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and as part of a team
- Be flexible to work across 7 days
- Be over 18
In Return, We'll Give You
- A competitive salary
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Generous staff discount
- Healthcare Cashplan
- Cycle / Tech schemes
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
Some benefits require a qualifying period of employment. Successful applicants will be required to undertake a disclosure and barring service (DBS) check. Totally Wicked is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Sales Associate in Nottingham employer: Totally Wicked
Contact Detail:
Totally Wicked Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, dive into Totally Wicked's mission and values. Understanding their commitment to helping customers on their vaping journey will show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your customer service skills! Since delivering great service is key, think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Be ready to demonstrate your product knowledge! Even if you’re not a vaper, showing enthusiasm to learn about the products and how they can help customers will impress the hiring team. Consider researching popular vaping products beforehand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the Totally Wicked team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight any customer service experience and your passion for helping people, as this is key to our mission at Totally Wicked.
Fill Out the Application Form Carefully: When you download and fill out the Application Form, take your time! Ensure all sections are completed accurately and showcase your enthusiasm for the role. We want to see your personality shine through!
Showcase Your Communication Skills: In your written application, demonstrate your excellent communication skills. Use clear and concise language, and don’t hesitate to express why you believe in providing top-notch service to our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy and ready to join our team!
How to prepare for a job interview at Totally Wicked
✨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they support customers on their vaping journey. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Sales Associate, delivering great customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to build relationships and provide personalised service, as this aligns perfectly with the company's values.
✨Demonstrate Your Passion for Helping Others
Totally Wicked is looking for candidates who are enthusiastic about making a difference in people's lives. Be ready to discuss why you want to work in this field and how you can contribute to helping customers achieve a healthier lifestyle. Your passion will set you apart!
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during your interview, where you might have to demonstrate how you'd handle a customer interaction. Practice common scenarios, such as assisting a customer with product selection or addressing concerns. This will help you feel more confident and showcase your skills effectively.
