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- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Totally Wicked, a leader in promoting healthier lifestyles.
- Benefits: Competitive salary, 30 days holiday, staff discounts, and ongoing training.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Enthusiastic, friendly, and able to achieve sales targets.
- Other info: Flexible hours with opportunities for career growth and recognition.
The predicted salary is between 24000 - 36000 £ per year.
To apply to join our talented team in Bristol, please send your CV and Application Form to [email protected]. Please click the link below to download the Application Form.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people's lives and make a real difference. Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service. In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part-time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don't need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being "totally wicked" in everything we do!
Responsibilities
- Deliver great customer service in line with our 'Mr Wicked Cares' structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
Our Ideal Candidate Will
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
- Be comfortable with working independently and as part of a team
- Be flexible to work across 7 days
- Be over 18
In Return, We'll Give You
- A competitive salary
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Generous staff discount
- Healthcare Cashplan
- Cycle / Tech schemes
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
Some benefits require a qualifying period of employment. Successful applicants will be required to undertake a disclosure and barring service (DBS) check. We regret we cannot contact everyone who is not selected for an interview nor provide feedback to those who have not been successful for interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. Totally Wicked is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Sales Associate in Bristol employer: Totally Wicked
Contact Detail:
Totally Wicked Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Totally Wicked. Understand their mission and values, especially how they help people on their journey to a healthier lifestyle. This will show that you’re genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for helping others.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look professional and presentable. It’s not just about what you say; it’s also about how you present yourself. A smart appearance shows that you take the opportunity seriously and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role and why you’d be a great fit for the Totally Wicked team.
We think you need these skills to ace Sales Associate in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Associate role. Highlight any customer service experience and your ability to meet sales targets, as these are key for us at Totally Wicked.
Fill Out the Application Form Carefully: Take your time with the application form. It's your chance to show us who you are beyond your CV. Be honest and let your personality shine through, especially your passion for helping people!
Showcase Your Communication Skills: In your written application, demonstrate your excellent communication skills. Use clear and concise language, and don’t forget to express your enthusiasm for joining our team and making a difference in customers' lives.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our Totally Wicked family!
How to prepare for a job interview at Totally Wicked
✨Know the Company Inside Out
Before your interview, take some time to research Totally Wicked. Understand their mission to help people quit smoking and how they support customers on their vaping journey. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Sales Associate, delivering great customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to build relationships and provide personalised service, as this aligns perfectly with the company's values.
✨Demonstrate Your Passion for Helping Others
Totally Wicked is looking for candidates who are enthusiastic about making a difference. Be ready to discuss why you want to help people on their journey to a healthier lifestyle. Share any relevant experiences that showcase your commitment to supporting others.
✨Be Ready for Role-Playing Scenarios
During the interview, you might be asked to role-play a customer interaction. Practice handling common customer queries or complaints confidently. This will not only demonstrate your communication skills but also your ability to thrive in a retail environment.
