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- Tasks: Deliver exceptional customer service and support customers on their vaping journey.
- Company: Join Totally Wicked, a leader in the vaping industry with a caring team culture.
- Benefits: Enjoy competitive pay, generous holiday, ongoing training, and staff discounts.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Passion for helping others, great communication skills, and sales experience preferred.
- Other info: Flexible hours, career growth opportunities, and a supportive work environment.
The predicted salary is between 10 - 13 £ per hour.
Our success comes from over 15 years of building outstanding teams that care about our customers. Our teams have excellent product knowledge and a commitment to ensure that every customer receives a personalised service. In our stores, we like to get to know our customers by taking the time to understand their needs, build a relationship with them and support them on every step of their vaping journey.
As a part time Sales Associate, you will have the security of guaranteed contracted hours with the added flexibility to accept available overtime shifts to support the wider Totally Wicked Retail Network. You don’t need to be a vaper to work at Totally Wicked, you just need to have a passion for helping people and doing the right thing. Join us and learn why we believe in being "totally wicked" in everything we do!
A bit about the role…
- Deliver great customer service in line with our 'Mr Wicked Cares' structure
- Accurately process customer purchases to ensure stock accuracy
- Complete customer refunds and credits
- Maintain high store standards through cleanliness, presentation and overall store image
- Keep up to date with, test and demonstrate all of our products
- Assist with stock counts and highlight any discrepancies to the Store Manager
- Be professional, enthusiastic and friendly
- Want to be a part of a Company that will support and develop you
- Have experience in achieving sales targets or KPIs
- Have excellent communication skills
- Believe in giving every customer the best service
- Thrive in an environment where you feel valued
Successful applicants will be required to undertake a disclosure and barring service (DBS) check. Be comfortable with working independently and working as part of a team. Be flexible to work across 7 days. Be over 18.
At Totally Wicked, our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. This is more than just a job; this is an opportunity to transform people's lives and make a real difference.
Benefits
- A competitive salary
- Branded uniform
- 30 days Holiday (Pro-Rata)
- Ongoing training, development and career opportunities
- Generous staff discount
- Healthcare Cashplan
- Cycle / Tech schemes
- Holiday Buy and Sell scheme
- Learn to Drive scheme
- Recognition Awards
- A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!
Sales Associate in Bristol employer: Totally PLC
Contact Detail:
Totally PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Totally Wicked. Understand their values and what makes them 'totally wicked'. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show your enthusiasm! When you walk into the interview, let your personality shine. Be friendly, professional, and enthusiastic about the opportunity to work at Totally Wicked. Remember, they want someone who can build relationships with customers, so let them see that side of you!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're serious about joining the Totally Wicked family. Plus, it’s super easy to navigate, so get your application in and let’s get the ball rolling!
We think you need these skills to ace Sales Associate in Bristol
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping people shine through. We want to see that you care about providing excellent customer service and are excited about the opportunity to support our customers on their vaping journey.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you've achieved sales targets or provided top-notch service, as this will show us you're a great fit for the Sales Associate role.
Be Professional Yet Friendly: Strike the right balance in your tone. While we love a friendly vibe, it's important to maintain professionalism in your written application. This reflects the kind of attitude we expect in our stores when interacting with customers.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Totally Wicked team!
How to prepare for a job interview at Totally PLC
✨Know the Product Inside Out
Even if you’re not a vaper, it’s crucial to familiarise yourself with the products Totally Wicked offers. Research their range and understand how they can help customers on their journey. This knowledge will show your commitment to providing personalised service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered exceptional customer service. Highlight situations where you’ve built relationships with customers or resolved issues effectively. This will demonstrate that you align with the 'Mr Wicked Cares' philosophy.
✨Be Enthusiastic and Professional
During the interview, let your passion for helping people shine through. Be friendly and approachable, as these traits are essential for a Sales Associate role. Remember, enthusiasm can be contagious and can leave a lasting impression.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, and how success is measured in the role. This shows that you’re genuinely interested in being part of the team and want to contribute positively to the store environment.
