At a Glance
- Tasks: Analyse candidate behaviour and marketplace performance to drive insights and growth.
- Company: Join Totaljobs, a leading online job board in the UK, part of The Stepstone Group.
- Benefits: Enjoy 29 days holiday, private healthcare, hybrid working, and more perks!
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact in a fast-paced digital environment while developing your analytical skills.
- Qualifications: Experience in B2C environments with strong analytical and problem-solving skills.
The predicted salary is between 40500 - 49500 £ per year.
Company Description
Totaljobs is a leading online job board in the UK dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the UK’s job market, we had a key role in facilitating millions of job placements across various sectors and industries. We are proud to be part of The Stepstone Group, a global expert in job-tech platforms. Being part of a global team allows us to leverage cutting-edge technology, data, and industry expertise to enhance our services and continuously innovate our technology to meet the needs of the job market.
Job Description
As a Market Performance Specialist, you'll help us understand and improve the experience of job seekers across the UK business. Working at the intersection of Product, Marketing, Commercial, Pricing and Analytics, you'll analyse candidate behaviour, marketplace performance and consumer trends to uncover insights that support growth and improve marketplace health. As an individual contributor, you will report to the Head of Market Performance. This is an excellent opportunity for someone who enjoys combining analytical thinking with commercial understanding and wants to make a measurable impact in a fast-moving digital business.
What you'll do
- Monitor Marketplace Performance: Track key marketplace KPIs across candidate engagement, application activity, traffic, conversion and customer outcomes.
- Analyse Candidate Behaviour: Use marketplace and consumer data to identify patterns, trends and opportunities to improve candidate engagement.
- Generate Insights & Recommendations: Translate data into clear recommendations that support marketplace optimisation and sustainable growth.
- Create Performance Reporting: Build regular reports and dashboards that provide visibility into marketplace performance and key trends.
- Collaborate Across Functions: Work closely with Product, Marketing, Commercial, Pricing and Analytics teams to better understand marketplace dynamics.
- Support Candidate Growth Initiatives: Contribute insights that help improve candidate acquisition, engagement and retention across our platforms.
- Conduct Market & Competitor Analysis: Monitor external trends, competitor activity and consumer behaviour to identify new opportunities.
- Communicate Performance Drivers: Help stakeholders understand what's driving marketplace performance and measure the impact of improvement initiatives.
Qualifications
What you'll bring
- B2C or Marketplace Experience: Experience working in Ecommerce, Consumer Technology, Digital Subscriptions, Online Platforms, Marketplaces or similar B2C environments.
- Strong Analytical Skills: Ability to interpret complex datasets and uncover meaningful business insights.
- Consumer Behaviour Understanding: Experience analysing customer, candidate or user engagement data.
- Performance Measurement Experience: Familiarity with metrics such as traffic, conversion, acquisition, retention, engagement or marketplace health.
- Commercial Mindset: Ability to connect data insights with commercial outcomes and growth opportunities.
- Stakeholder Collaboration: Experience working effectively with cross-functional teams and business stakeholders.
- Structured Problem Solving: A proactive approach to identifying opportunities and solving business challenges.
Nice to have
- Marketplace Expertise: Experience working in marketplaces, job platforms, classifieds or other two-sided digital businesses.
- Growth & Optimisation Exposure: Familiarity with experimentation, conversion optimisation or growth initiatives.
- Customer Lifecycle Knowledge: Understanding of acquisition, engagement, retention and customer value metrics.
- Advanced Analytics Tools: Experience using BI tools, AI-powered analytics solutions or data visualisation platforms.
- Marketplace Economics Understanding: Exposure to supply-demand dynamics, liquidity metrics or user engagement analysis.
Additional Information
We’re a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it. Here are some of the benefits we offer:
- 29 days holiday allowance + bank holidays
- Private medical and dental healthcare
- Matching pension contribution of 4 or 5% (after 3 years of service up to 10%)
- 24/7 Employee Assistance Programme
- Life Assurance Cover
- Cycle to work scheme
- Hybrid working model (3 days working from the office)
- Volunteering days
- You can bring your dog to the office on Mondays and Fridays!
Our commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally.
Market Performance Specialist in London employer: Totaljobs
At Totaljobs, we pride ourselves on being an exceptional employer that values work-life balance and employee well-being. Our vibrant work culture fosters collaboration and innovation, offering extensive benefits such as a generous holiday allowance, private healthcare, and a hybrid working model that allows for flexibility. With a strong commitment to diversity and inclusion, we provide ample opportunities for professional growth and development, making it an ideal place for those looking to make a meaningful impact in the job market.
StudySmarter Expert Advice🤫
We think this is how you could land Market Performance Specialist in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Totaljobs and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Totaljobs are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Totaljobs on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Totaljobs. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Market Performance Specialist in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Totaljobs. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Totaljobs:Show us that you’ve done your homework! In your application, briefly mention what you admire about Totaljobs’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Totaljobs
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Totaljobs will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Totaljobs, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
