At a Glance
- Tasks: Shape marketplace performance using data insights to drive growth and improve customer outcomes.
- Company: Totaljobs, a leading UK job board, part of The Stepstone Group.
- Benefits: 29 days holiday, private healthcare, hybrid working, and a dog-friendly office.
- Other info: Join a diverse community that values work-life balance and personal growth.
- Why this job: Influence key decisions and make a real impact on the job market.
- Qualifications: Experience in marketplace or digital trading with strong analytical skills.
The predicted salary is between 47250 - 57750 £ per year.
Company Description
Totaljobs is a leading online job board in the UK dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the UK’s job market, we had a key role in facilitating millions of job placements across various sectors and industries. We are proud to be part of The Stepstone Group, a global expert in job-tech platforms. Being part of a global team allows us to leverage cutting-edge technology, data, and industry expertise to enhance our services and continuously innovate our technology to meet the needs of the job market.
Job Description
As Market Performance Manager, you'll play a key role in shaping marketplace performance across our UK business. Working at the intersection of Product, Marketing, Commercial and Pricing, you'll use data-driven insights to improve customer outcomes, strengthen retention and drive sustainable growth. You'll have the opportunity to influence senior stakeholders, lead commercially impactful initiatives and directly contribute to market performance.
What you'll do
- Marketplace Performance: Monitor, analyse and communicate marketplace health and performance across key commercial, candidate and product KPIs.
- Drive Insight-Led Decisions: Identify growth opportunities, performance risks and optimisation potential through data analysis and market intelligence.
- Influence Cross-Functional Teams: Partner with Product, Marketing, Analytics, Pricing and Commercial stakeholders to improve marketplace outcomes.
- Challenge & Improve Performance: Turn trends and insights into actionable recommendations that influence strategy, investment decisions and business priorities.
- Lead Executive Reporting: Present performance trends, business challenges and opportunities to senior leaders and executive stakeholders.
- Deliver Market Intelligence: Monitor competitor activity, market dynamics and customer behaviour to support growth and marketplace strategy.
Qualifications
- Must-have Relevant Industry Experience: Experience in Marketplace, Ecommerce, Digital Trading, Performance Marketing or Product Performance environments.
- Strong Analytical Capability: Ability to interpret complex datasets, identify trends and uncover actionable business insights.
- Commercial Mindset: Proven experience translating data into recommendations that drive measurable business outcomes.
- Stakeholder Influence: Ability to build credibility and influence decisions across multiple teams and functions.
- Executive Communication Skills: Confidence presenting insights, recommendations and challenges to senior stakeholders.
- Problem-Solving Approach: Structured, data-driven mindset with a track record of identifying and solving business challenges.
- Nice-to-have Marketplace & Growth Expertise: Experience in digital marketplaces, ecommerce, conversion optimisation, pricing or growth-focused business environments.
- Executive Stakeholder Exposure: Experience presenting insights and recommendations to senior leadership or executive stakeholders.
- AI & Advanced Analytics: Experience leveraging AI-powered tools, reporting frameworks or advanced analytics to improve business performance and decision-making.
Additional Information
We’re a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it. Here are some of the benefits we offer:
- 29 days holiday allowance + bank holidays
- Private medical and dental healthcare
- Matching pension contribution of 4 or 5% (after 3 years of service up to 10%)
- 24/7 Employee Assistance Programme
- Life Assurance Cover
- Cycle to work scheme
- Hybrid working model (3 days working from the office)
- Volunteering days
- Bring your dog to the office on Mondays and Fridays!
Our commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including:
- Armed Forces Covenant: Silver Award, Employer Recognition Scheme
- EcoVadis: Bronze Award
- Fertility Friendly Employer, accredited by Fertility Matters at Work
- RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024
- Stonewall: Gold Award
- Stonewall: Top 100 Workplace Equality Index (85)
Market Performance Manager in London employer: Totaljobs
At Totaljobs, we pride ourselves on being an exceptional employer that values work-life balance and employee well-being. Our vibrant work culture fosters collaboration and innovation, offering extensive benefits such as a generous holiday allowance, private healthcare, and a hybrid working model that allows for flexibility. With a strong commitment to diversity and inclusion, we provide ample opportunities for professional growth and development, making it an ideal place for those looking to make a meaningful impact in the job market.
StudySmarter Expert Advice🤫
We think this is how you could land Market Performance Manager in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Totaljobs and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Totaljobs are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Totaljobs on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Totaljobs. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Market Performance Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Totaljobs. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Totaljobs:Show us that you’ve done your homework! In your application, briefly mention what you admire about Totaljobs’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Totaljobs
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Totaljobs will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Totaljobs, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
