At a Glance
- Tasks: Lead the Level Lounge operations, ensuring exceptional guest experiences and financial performance.
- Company: Join Meli Hotels International, a global family with endless career opportunities.
- Benefits: Enjoy hotel discounts, 28 days holiday, health benefits, and access to a global learning platform.
- Other info: Embrace a culture of respect, collaboration, and diversity at Meli.
- Why this job: Be part of a passionate team delivering premium experiences for VIP guests.
- Qualifications: Experience in Food & Beverage management and strong leadership skills required.
The predicted salary is between 32960 - 32960 € per year.
Joining Meli is to embark on a journey without borders, where your potential to grow, learn and lead has no limits. It's knowing that the world is yours - that you can develop your career across global destinations while being part of one supportive and passionate family.
Location: London, UK
Salary: £32,960 gross per annum
Contract: Permanent
Working pattern: Full-time, 40 hours over 5 days
What's in it for you?
- Global career opportunities across 350+ hotels worldwide
- Hotel and F&B discounts for you, your friends & family
- Company pension scheme & life assurance
- 28 days' holiday including bank holidays
- Access to Meli's global learning platform
- High-street discounts via Perks at Work
- Meals on duty
- Health & wellbeing benefits including discounted dental cover
Mission
As the Level Lounge F&B - Outlet Manager, you will support the leadership of The Level operations, ensuring exceptional guest experiences while driving financial performance and operational excellence. You will contribute to team leadership, service quality, and the delivery of premium experiences for VIP guests.
Key Responsibilities
- Support departmental financial performance, including revenue, costs, and profitability targets
- Monitor and control budgets, inventory, and purchasing processes in line with company standards
- Analyse operational performance across breakfast, restaurant, room service, and events
- Track and report on KPIs including food cost, labour efficiency, and service quality
- Assist in the preparation and execution of the annual Food & Beverage budget
- Ensure full compliance with HACCP, Health & Safety, and internal policies
- Implement and maintain Meli brand standards, service procedures, and operational guidelines
- Support daily operations, ensuring consistency, efficiency, and high-quality guest service
- Lead, motivate, and support the team to deliver exceptional and personalised guest experiences
- Contribute to continuous improvement initiatives, including sustainability and departmental action plans
What we're looking for
- Previous experience in Food & Beverage supervision or management
- Strong understanding of financial controls and operational KPIs
- Passion for delivering premium guest experiences
- Leadership and team management skills
- Strong organisational and analytical abilities
- Flexibility to work shifts, including weekends
At Meli, our people are at the heart of everything we do. You will be part of a culture built on respect, collaboration and passion - where everyone is considered a Very Inspiring Person.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We believe diversity strengthens our teams and drives innovation.
If you want to be a Very Inspiring Person, apply now and start your journey with Meli.
Outlet Manager employer: Totaljobs Group
Meli Hotels International is an exceptional employer that offers a vibrant work culture where your career can flourish across global destinations. With comprehensive benefits including hotel discounts, a robust pension scheme, and access to a global learning platform, employees are empowered to grow and thrive in their roles. Join a passionate family dedicated to delivering premium guest experiences while enjoying a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Outlet Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current Meli employees on LinkedIn. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by researching Meli Hotels and their values. Show us that you understand our commitment to exceptional guest experiences and how your skills can contribute to that mission. Tailor your answers to reflect our culture!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your previous experience in Food & Beverage management and how it aligns with the Outlet Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Meli family. Let’s get you started on this exciting journey!
We think you need these skills to ace Outlet Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see how excited you are about delivering exceptional guest experiences and being part of the Meli family!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in Food & Beverage management. We love seeing how your skills align with our mission to provide premium experiences for our guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the Outlet Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Meli Hotels International.
How to prepare for a job interview at Totaljobs Group
✨Know Your Numbers
As an Outlet Manager, you'll need to be on top of financial performance. Brush up on your understanding of KPIs, food costs, and labour efficiency before the interview. Be ready to discuss how you've managed budgets in the past and how you can contribute to Meli's financial goals.
✨Showcase Your Leadership Skills
Leadership is key in this role. Prepare examples of how you've motivated and supported your team in previous positions. Think about specific situations where you improved service quality or resolved conflicts, and be ready to share these stories during your interview.
✨Emphasise Guest Experience
Meli Hotels International values exceptional guest experiences. Come prepared with examples of how you've gone above and beyond for guests in the past. Highlight any initiatives you've led that improved customer satisfaction or service delivery.
✨Understand Meli's Culture
Familiarise yourself with Meli's values and mission. They pride themselves on being a supportive family and promoting diversity. During the interview, express how your personal values align with theirs and how you can contribute to their inclusive culture.
