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- Tasks: Lead the restaurant team to deliver amazing customer experiences and ensure smooth operations.
- Company: Join the Zizzi family, where pizza and pasta lovers unite!
- Benefits: Enjoy 50% off meals, free food on shift, and access to discounts on cinema and travel.
- Why this job: Grow your career in a fun environment while making customers smile every day.
- Qualifications: Passion for food and great customer service skills.
- Other info: 28 days holiday, employee support programme, and opportunities for career progression.
The predicted salary is between 25000 - 30000 £ per year.
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly.
If you are interested in progressing your career with us we will support and guide you all the way to the top.
What you’ll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what’s going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that’s what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing? Here’s a taster:
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
And you do all that through our Zizzi Values - it’s what matters to us:
- Growth - You aim to be better than yesterday. We’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each other’s backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don’t take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It’s never me, always we. Customers included.
Supervisor UK in Batley employer: Totaljobs Group
Contact Detail:
Totaljobs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor UK in Batley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Zizzi's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Show off your passion for food! Be ready to share your favourite dishes and why you love them during the interview. This will demonstrate your enthusiasm for the role and align with Zizzi's focus on great customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Zizzi family right from the start!
We think you need these skills to ace Supervisor UK in Batley
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences you have in the restaurant industry or how you enjoy sharing great meals with friends and family. We want to see that you’re as excited about food as we are!
Highlight Your Team Spirit: At Zizzi, we believe in togetherness. Make sure to include examples of how you've worked well in a team before. Whether it’s leading a group project or just helping out a mate, show us that you know how to collaborate and support others.
Emphasise Customer Service Skills: Customer service is key in our business. In your application, share any relevant experiences where you’ve gone above and beyond for customers. We want to know how you create great experiences for others, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Totaljobs Group
✨Know Your Zizzi Values
Before your interview, take some time to familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you embody these values. This will show the interviewers that you understand their culture and are a great fit for the team.
✨Showcase Your Customer Service Skills
As a Supervisor, providing excellent customer service is key. Prepare to discuss specific instances where you've gone above and beyond for customers. Highlight your ability to lead a team in creating memorable experiences, as this aligns perfectly with Zizzi's mission of ensuring every customer has a Great Time.
✨Demonstrate Leadership Experience
Be ready to talk about your previous leadership roles, especially in fast-paced environments like restaurants. Share how you've managed teams, resolved conflicts, and ensured smooth operations during busy shifts. This will reassure the interviewers that you can handle the responsibilities of a Supervisor effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Zizzi supports career progression. This shows your genuine interest in the role and helps you determine if it's the right fit for you too.