TotalEnergies is hiring a customer service professional in Greater London to handle complex enquiries and provide accurate product and service information. You will support multiple channels, assist with data and invoicing processes, and collaborate across Commercial, Finance, and Delivery teams to meet SLAs.
The role emphasizes GDPR compliance, data protection, and mentoring junior advisors while contributing to knowledge-base updates and cross-functional reporting for management meetings.
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Senior Customer Service Advisor - Complex Enquiries & Mentoring employer: TotalEnergies
TotalEnergies is an exceptional employer that prioritises inclusivity and continuous learning, making it an ideal place for a Pricing Analyst to thrive. With a strong focus on employee development, you will have access to training opportunities that support your career growth in key areas such as metering, consumption, billing, and charges. Located in the UK, our collaborative work culture fosters innovation and ensures that every team member contributes to delivering accurate pricing solutions for our customers.
