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- Tasks: Lead a team to optimise cash flow and manage collections for Gas & Power invoices.
- Company: Join TotalEnergies, a top energy supplier committed to renewable energy and employee growth.
- Benefits: Enjoy hybrid work, generous pension contributions, life assurance, gym membership, and 28 days holiday.
- Why this job: Be part of a dynamic team focused on innovation and customer satisfaction in a fast-paced environment.
- Qualifications: 5 years in credit management with strong analytical skills; ICM qualification preferred.
- Other info: Diversity and inclusion are core values; everyone has the opportunity to thrive.
The predicted salary is between 43200 - 72000 £ per year.
3 weeks ago Be among the first 25 applicants
Direct message the job poster from TotalEnergies
We are expanding our Credit management team and looking to recruit an additional role to help support with our collection’s strategy. Working alongside 3 other managers they are responsible for the collection of balances due across Gas & Power invoices across the customer base.
They are responsible with ensuring that all collection/cash flow KPI’s and for continuous optimisation of the companies cashflow monthly and continually reviews collection processes and the insured/self-insured position to mitigate bad debt risk on an ongoing basis
This role manages a team of 7 to 10 which are responsible for the collection of balances due across Gas & Power invoices across the defined customer base with a focus of building relationships and customer service. This role will understanding of the portfolio and the different customer behaviours within it, using this knowledge to identify and implement creative & effective collection policies that support the larger KPI’s.
Bonus: Up to 20%
Contract type: Permanent
Working Pattern: Hybrid – Office based 3 days a week – After training and Probation
Location: Kingswood Field office KT20 6RP (Tadworth)
The Benefits:
- Pension Defined contribution scheme, the employer contributes up to 15% of salary
- Life Assurance Lump sum benefit of 10 x salary as a member of the pension scheme
- Capital Increase Share Scheme
- Share incentive plans
- Life assurance
- 28 days’ holiday per year
- Fully subsidized Corporate gym membership
- Confidential telephone advice line for a range of personal, financial, legal issues etc.
- Medi Cash Cash Plan, discounts and Rewards
- Christmas parties and employee communications days
Role Purpose:
- Take full ownership across of all collection related matters and issues that impact collections.
- Ensure credit function continually achieves key stakeholder KPI’s such as high cash flow and bad debt minimisation
- Identify and take immediate steps to mitigate and escalate any significant cash flow / credit risk to the Company through reviewing management information (MI). Escalation management on high value debt issues
- Detailed reporting of debt positions, trends and MOM movement against KPI’s
- Continually review and balance the needs of all stakeholders across the collections process considering, not just the core credit KPI’s but also the potential impact on customer satisfaction and retention rates (margin)
- Ensure direct reports and their team’s activities are contributing to the delivery of TGP’s strategy and drive for continuous improvement in the way they work
Experience Required:
- ICM qualified degree or qualified by experience with 5 years in a similar credit management role
- Strong analytical skills, with the ability to use complex data to identify positive and/or negative trends and act on them accordingly
- Strong commercial awareness with a specific focus on bad debt risk
About the company:
TotalEnergies Gas & Power is one of the leading energy suppliers to industrial, commercial and business customers within the UK and part of the one of world’s leading oil and gas companies and a major player in low-carbon energies.
We have integrated climate change into our strategy and target 25 GW of renewable
generation capacity in 2025. We will continue to expand our business to become a leading international player in renewable energies.
Our Vision is to be the UK\’s most trusted energy supplier and to deliver what we promise.
We recognise that our employees are one of our most important assets. If you are looking for a fast-paced company and with a global brand and a strong UK presence that actively invests in its people, this is an excellent opportunity to work within a friendly, proactive successful team.
Diversity and Inclusion
One of our values is respect for each other. Creating an inclusive environment in which everyone
can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.
This is our vision of diversity, which is an asset for our Group as well as for the individuals who embody it. Preserving and promoting this asset is another part of being a responsible employer
Seniority level
-
Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Accounting/Auditing and Customer Service
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Industries
Utilities, Oil and Gas, and Services for Renewable Energy
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Senior Credit Control Manager employer: TotalEnergies
Contact Detail:
TotalEnergies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Control Manager
✨Tip Number 1
Familiarise yourself with the specific cash flow KPIs mentioned in the job description. Understanding these metrics will allow you to speak confidently about how you can contribute to optimising cash flow during interviews.
✨Tip Number 2
Research TotalEnergies' approach to credit management and their strategies for mitigating bad debt risk. This knowledge will help you demonstrate your alignment with their values and your proactive mindset in addressing potential challenges.
✨Tip Number 3
Prepare examples from your past experience where you've successfully managed a team in a credit control environment. Highlighting your leadership skills and ability to build relationships will resonate well with the hiring managers.
✨Tip Number 4
Network with current or former employees of TotalEnergies, if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in a candidate.
We think you need these skills to ace Senior Credit Control Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit management, particularly any roles where you've managed teams or improved cash flow. Use specific examples that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills and experiences make you a perfect fit for managing collections and mitigating bad debt risk, as outlined in the job description.
Highlight Analytical Skills: Since strong analytical skills are crucial for this role, provide examples of how you've used data to identify trends and make informed decisions in previous positions. This will demonstrate your ability to handle complex data effectively.
Showcase Leadership Experience: As this role involves managing a team, be sure to include any leadership experience you have. Discuss how you've motivated teams, improved processes, or contributed to strategic goals in past roles.
How to prepare for a job interview at TotalEnergies
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Senior Credit Control Manager role. Familiarise yourself with the key responsibilities, such as managing collections and optimising cash flow. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Analytical Skills
Given the emphasis on strong analytical skills in the job description, be prepared to discuss specific examples where you've used data to identify trends or mitigate risks. Highlight any tools or methodologies you’ve employed in previous roles.
✨Emphasise Relationship Building
Since the role involves building relationships with customers, come ready with examples of how you've successfully managed client relationships in the past. Discuss your approach to customer service and how it has positively impacted collections.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges in credit control and how you would address them. This will demonstrate your proactive mindset and strategic thinking.
