Product Manager

This is an exciting new role for a Product Manager to join us in our Commercial & Transformation team, who will report to the Head of Commercial.

The role holder will be the product champion across TotalEnergies Gas & Power (TGPL), with a key focus on our core gas and electricity products in SME and Major Business (import and export). This extends to complex flexible offerings and may also include support for ancillary products (e.g. energy efficiency, solar, EV).

Become the expert on our product range & how we deliver it to customers within TotalEnergies Gas & Power. Responsibility for a coherent product roadmap that is bought into by key stakeholders and identification of new products and improvements to existing products that can increase commercial value and customer experience and also playing a key role in the delivery of product changes and in launches/relaunches of products into market.

The role holder will own the product roadmap, identifying product changes and amendments, producing business cases, and working with stakeholders to deliver product changes. They will oversee the planning and execution of new product launches and ensure that product collateral and training materials are engaging and fit for purpose.

You'll create and maintain valued relationships across the whole business including the Commercial department and key stakeholders across Sales, Marketing, Operations, and Change in order to gather feedback on the product performance and work closely on new product launches and product changes.

Role Details:

Salary £55,000 to £65,000

Bonus: Up to 20%

Location: Tadworth (KT20 6RP)

Contract type: Contract 18 Months

Working Pattern – (KT20 6RP) 3 days a week

The successful candidate will be responsible for:

• Own, maintain, and develop the product roadmap, working collaboratively with other teams, particularly Pricing, Sales, and Servicing.
• Gather feedback from customers (both directly and indirectly) and internal stakeholders to identify opportunities and gaps in the product offering, through customer interactions and internal workshops. This pertains to SME and Major business gas & electricity products, as well as the ancillary product offering.
• Understand the competitor product set and identify gaps/strengths relative to the TGP offering.
• Identify necessary or desirable changes to existing products, and opportunities to develop new product variants that meet customer needs and enhance commercial performance (including ownership of associated contractual paperwork).
• Develop business cases and collaborate with Business Improvement, Pricing, and IT to implement functional changes.
• Plan and execute product launches, ensuring successful roll-out by working with Sales, Commercial, Business Improvement, and Marketing to agree on execution and success metrics.
• Review current product literature and identify gaps and areas for improvement, collaborating with the marketing team to implement necessary changes.
• Possess a deep working knowledge of our product contracting process and general conditions, serving as a subject matter expert to shape and inform any required modifications.
• Support sales by identifying the right products for customers and assessing the feasibility of bespoke changes for specific sales opportunities and take ownership of supporting documentation in such instances.

Requirements and Skills:

Strong analytical and problem-solving skills

Experience of developing plans and roadmaps

Experience of building business cases and forming logical arguments based on insight

Experience of leading virtual teams

Experience of delivering projects successfully with multiple stakeholders

About the office:

Based at the Kingswood Field office KT20 6RP (Tadworth), a 28-acre office campus site set in the Surrey countryside with Trail walks. You will enjoy a modern vibrant and friendly working environment. We have an onsite restaurant and café with a wide range of options available, and coffee shop. There is a state-of-the-art on-site onsite gym run by Nuffield, with classes on set days in the mornings, at lunch and after work hours.

We have a staff car park which includes electric charging points, an undercover and secure bike rack (useful if you’ve made the most of the Cycle-to-Work scheme), or if you will use public transport we have a private shuttle bus service that regularly runs between train station and the office at peak times.

About the company:

TotalEnergies Gas & Power Ltd is one of the leading energy suppliers to industrial, commercial, and business customers within the UK.

TotalEnergies is committed to net-zero and aims to become one of the world’s largest renewable energy companies by the end of this decade. TotalEnergies Gas & Power is the largest gas supplier and third largest electricity supplier in the B2B market.

As a company with a long history in gas and power, supplying more than 200,000 sites and more recently in renewable energy technologies, we have learned to be at the forefront of a changing marketplace, where we remain responsive and flexible and ensure that our core values and objectives are embedded within our organisation.

We are committed to helping our customers become carbon net-zero by 2050

Diversity and Inclusion

One of our values is respect for each other. Creating an inclusive environment in which everyone

can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.

This is our vision of diversity, which is an asset for our Group as well as for the individuals who embody it. Preserving and promoting this asset is another part of being a responsible employer