TotalEnergies Charging Solutions UK Limited in London is seeking an experienced customer service/technical support professional to handle escalated enquiries, troubleshoot issues, and manage data with GDPR compliance. The role includes invoicing tasks, voucher processing, and cross-functional collaboration to meet SLAs and KPIs.
You will mentor junior advisors, contribute to knowledge bases, and help drive process improvements within a dynamic EV charging ecosystem in London.
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Senior Customer Service & Technical Support Advisor employer: TotalEnergies Group
TotalEnergies is an exceptional employer that fosters a dynamic work culture, encouraging diversity and individual growth within the Lubricants Business. Employees benefit from comprehensive training opportunities, a supportive environment for professional development, and the chance to engage with senior stakeholders, all while contributing to impactful financial management in a global context. Located in a vibrant area, the company offers a collaborative atmosphere where innovative ideas are valued, making it an ideal place for those seeking meaningful and rewarding careers.