At a Glance
- Tasks: Maximise product inventory and deliver exceptional customer service in a dynamic retail environment.
- Company: Join Total Wine & More, a leading retailer with a commitment to quality and service.
- Benefits: Flexible hours, hands-on training, and opportunities for career growth.
- Other info: Must be 21+, able to lift 50 lbs, and work in various weather conditions.
- Why this job: Be part of a fun team while gaining valuable retail experience and product knowledge.
- Qualifications: High school diploma preferred; retail experience is a plus.
The predicted salary is between 24000 - 30000 £ per year.
About the Role
All store team members play an essential role in building our company brand by delivering excellent customer service.
You will maximize product inventory and support online business operations, ensuring a positive shopping experience.
While both part-time and full-time positions generally focus on merchandising responsibilities, you may also be assigned sales, front end or other responsibilities as needed.
Internally you will be referred to as Merchandiser and you will report to the store management team.
If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.
- You will
- Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
- Participate in wine, spirits, and beer training to build product knowledge.
- Maintain knowledge of advertisements, promotions, and loyalty programs.
- Maintain safety and cleanliness standards across the store.
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
- Complete cross-functional responsibilities and other duties as assigned.
- Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws if delivery is added as an essential job function.
- What we’re looking for
- High School Diploma or equivalent preferred
- 1-3 years of experience, 1+ years in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule as business requires, including evenings and weekends
Physical Requirements (with or without accommodations)
- Must be 21 years of age or older
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs. overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday
- Equal Opportunity and Compliance
Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process.
Total Wine & More is a Drug Free Workplace.
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Stocking Associate / Merchandiser - Full Time in Chesterfield employer: Total Wine & More
At Total Wine & More, we pride ourselves on being an exceptional employer that values our team members as our greatest asset. Our supportive work culture fosters personal and professional growth, offering comprehensive benefits through our Total Rewards program, including health and wellness resources. Located in a vibrant community, this part-time Sales Associate role not only provides the opportunity to engage with customers and share your passion for wine and spirits but also allows for flexible scheduling and potential pathways to permanent positions.
StudySmarter Expert Advice🤫
We think this is how you could land Stocking Associate / Merchandiser - Full Time in Chesterfield
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Total Wine & More, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Total Wine & More!
We think you need these skills to ace Stocking Associate / Merchandiser - Full Time in Chesterfield
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Total Wine & More, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Total Wine & More and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Total Wine & More that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Total Wine & More
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
