At a Glance
- Tasks: Maximise product inventory and deliver exceptional customer service.
- Company: Join Total Wine & More, a leading retailer in wine, spirits, and beer.
- Benefits: Enjoy paid time off, generous discounts, health care plans, and college tuition assistance.
- Why this job: Be part of a dynamic team that values your contributions and supports your growth.
- Qualifications: High school diploma preferred; retail experience and familiarity with inventory systems are a plus.
- Other info: Must be 21+, able to lift 50 lbs, and work flexible hours.
All store team members play an essential role in building our company brand by delivering excellent customer service. You will maximize product inventory and support online business operations, ensuring a positive shopping experience. While both part-time and full-time positions generally focus on merchandising responsibilities, you may also be assigned sales, front end or other responsibilities as needed. Internally you will be referred to as Merchandiser and you will report to the store management team.
You will:
- Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and deliveries.
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
- Participate in wine, spirits, and beer training to build product knowledge.
- Maintain knowledge of advertisements, promotions, and loyalty programs.
- Maintain safety and cleanliness standards across the store.
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
- Complete cross-functional responsibilities and other duties as assigned.
What we’re looking for:
- High School Diploma or equivalent Preferred
- 1-3 years of experience, 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software.
- Ability to work a flexible schedule as business requires, including evenings and weekends.
Physical Requirements (with or without accommodations):
- Must be 21 years of age or older
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs. overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday.
We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!
Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Stocking Associate / Merchandiser employer: Total Wine & More
Contact Detail:
Total Wine & More Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stocking Associate / Merchandiser
✨Tip Number 1
Familiarise yourself with the products you'll be working with, especially wine, spirits, and beer. This knowledge will not only help you engage with customers but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with customers in previous roles. This will highlight your ability to deliver exceptional service, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your experience with inventory management systems. If you have familiarity with point-of-sale systems, mention specific instances where you effectively managed stock or assisted in merchandising.
✨Tip Number 4
Prepare to demonstrate your flexibility in scheduling. Since the role requires working evenings and weekends, having a clear understanding of your availability can set you apart from other candidates.
We think you need these skills to ace Stocking Associate / Merchandiser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and merchandising. Emphasise any previous roles where you maximised product inventory or provided excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific skills that align with the job description, such as familiarity with point-of-sale systems and your ability to work flexible hours.
Highlight Relevant Skills: In your application, clearly outline your skills related to inventory management, customer engagement, and teamwork. Use examples from past experiences to demonstrate how you've successfully applied these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Total Wine & More
✨Know Your Product
Familiarise yourself with the products you'll be handling, especially wine, spirits, and beer. Understanding the basics will help you engage with customers and demonstrate your commitment to providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight your ability to build relationships and create a positive shopping experience, as this is crucial for the role.
✨Demonstrate Flexibility
Be ready to discuss your availability and willingness to work flexible hours, including evenings and weekends. This shows that you're adaptable and ready to meet the needs of the business.
✨Highlight Relevant Experience
If you have experience in retail or using point-of-sale systems, make sure to mention it. Discuss specific tasks you've handled that relate to inventory management and merchandising to show you're a good fit for the role.