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- Tasks: As a Cashier, you'll provide fast, friendly service and process transactions.
- Company: Join Total Wine & More, a leading retailer in wine, spirits, and beer.
- Benefits: Enjoy flexible hours, paid time off, discounts, health care plans, and college tuition assistance.
- Why this job: Be part of a supportive team that values your contributions and offers growth opportunities.
- Qualifications: High school diploma preferred; retail experience and customer service passion are key.
- Other info: Must be 21+, able to lift 50 lbs, and work evenings/weekends.
As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales assistant or merchandiser/stock associate. Internally you will be called Front End Team Member and will report to the store management team.
You will:
- Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
- Participate in wine, spirits, and beer training to build product knowledge.
- Maintain knowledge of advertisements, promotions, and loyalty programs.
- Maintain safety and cleanliness standards across the store.
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
- Complete cross-functional responsibilities and other duties as assigned.
What we’re looking for:
- High School Diploma or equivalent preferred
- Passion for best-in-class customer service and team player mindset
- 1-3 years of work experience, 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software.
- Ability to work a flexible schedule as business requires, including evenings and weekends.
Physical Requirements (with or without accommodations):
- Must be 21 years of age or older
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs. overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday.
We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!
Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Contact Detail:
Total Wine & More Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier
✨Tip Number 1
Familiarise yourself with the products sold at Total Wine & More, especially wines, spirits, and beers. This knowledge will not only help you answer customer inquiries but also demonstrate your enthusiasm for the role during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock scenario where you handle transactions and answer questions. This will boost your confidence and prepare you for the fast-paced environment of a cashier.
✨Tip Number 3
Be ready to discuss your previous retail experience and how it relates to the responsibilities of a cashier. Highlight any specific instances where you provided exceptional customer service or handled difficult situations effectively.
✨Tip Number 4
Show your flexibility and willingness to work varied hours, including evenings and weekends. Employers appreciate candidates who can adapt to the needs of the business, so be sure to mention your availability during the interview.
We think you need these skills to ace Cashier
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous cashier roles or experience with point-of-sale systems, as this will be crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've provided exceptional service in past roles and express your enthusiasm for working at Total Wine & More.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as communication, teamwork, and problem-solving. Mention your ability to work flexible hours and any experience with inventory management.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Total Wine & More
✨Show Your Customer Service Skills
As a Cashier, your role revolves around providing excellent customer service. Be prepared to share examples of how you've handled customer inquiries or resolved issues in the past. Highlight your ability to create a positive experience for customers.
✨Familiarise Yourself with Products
Since you'll be working in a retail environment that sells wine, spirits, and beer, it's beneficial to have some knowledge about these products. Research popular items and be ready to discuss them during the interview to demonstrate your enthusiasm and willingness to learn.
✨Practice Handling Transactions
You will need to process sales transactions accurately and efficiently. If you have experience with point-of-sale systems, mention it. If not, consider practicing basic transaction scenarios to show your readiness to handle this responsibility.
✨Emphasise Teamwork and Flexibility
The job may require you to work as part of a team and adapt to various roles. Share experiences where you've successfully collaborated with others or adapted to changing situations. This will show that you're a team player who can thrive in a dynamic environment.
