Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage waste management enquiries.
- Company: Join a leading company in the waste and recycling sector.
- Benefits: Competitive salary up to £30,000 and opportunities for growth.
- Other info: Dynamic team environment with a focus on innovation and customer care.
- Why this job: Make a difference in sustainability while boosting sales and customer satisfaction.
- Qualifications: Experience in waste management or customer service roles is essential.
Location: Oldbury area
Salary: Up to £30,000 DOE
You will deliver high-quality customer care, managing enquiries across multiple channels and supporting the Sales and IC teams with accurate quotations. You will handle waste-input bookings, transport coordination, and all required documentation, while overseeing invoicing, resolving queries, and managing complaints.
You will onboard new customers, support key accounts with reporting and scheduling, and liaise with drivers and internal teams to ensure smooth operational, technical, and regulatory integration.
Experience:
- Customer Service Advisor
- Telesales Executive
- Internal Account Manager
- Sales Coordinator
- Customer Service Executive
- Internal Sales Advisor
You will have worked in:
- Waste Management
- Paper Recycling
- Clinical Waste
- Plastic Recycling
- Industrial Services
- Washroom Services
- Hygiene Services
- Hazardous Waste
- Food Waste
- Metal Recycling
- Waste Brokerage
- Skip Hire
- Aggregates Recycling
- Construction & Demolition Waste
- Green Waste
Internal Account Manager - Waste & Recycling Customer Service in Oldbury employer: Total Waste Recruitment
Contact Detail:
Total Waste Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager - Waste & Recycling Customer Service in Oldbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the waste management and recycling industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Show them you know your stuff about waste management and recycling. We want to see your passion for delivering outstanding customer service!
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous roles as a Customer Service Advisor or Internal Account Manager have prepared you for this position. Highlight your experience with managing enquiries and resolving complaints.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Internal Account Manager - Waste & Recycling Customer Service in Oldbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in waste management and recycling. We want to see how your previous roles relate to the Internal Account Manager position, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service in the waste and recycling sector. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Customer Service Skills: Since this role is all about delivering outstanding customer service, make sure to highlight any specific examples where you’ve gone above and beyond for customers. We want to know how you handle enquiries and resolve complaints!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Total Waste Recruitment
✨Know Your Waste Management Stuff
Make sure you brush up on your knowledge of waste management and recycling processes. Familiarise yourself with the different types of waste and services, as well as any recent industry trends. This will show that you're not just interested in the role but also passionate about the field.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered outstanding customer service. Think about specific situations where you resolved complaints or managed enquiries effectively. This will help demonstrate your ability to handle the responsibilities of the Internal Account Manager role.
✨Practice Your Communication
Since this role involves liaising with various teams and customers, practice clear and concise communication. You might want to do a mock interview with a friend or family member, focusing on how you articulate your thoughts and respond to questions.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations in waste management and customer service. Think through potential challenges you might face in the role and how you would approach them. This will help you feel more confident during the interview.