At a Glance
- Tasks: Handle calls, manage appointments, and support office tasks in a professional environment.
- Company: Total Training Provision, offering fast-track training and career opportunities.
- Benefits: Fully funded Level 2 qualification, CV support, and direct job connections.
- Other info: Ideal for high school and college students looking to build a professional future.
- Why this job: Kickstart your career in business administration with hands-on training and real job prospects.
- Qualifications: No experience needed; just a passion for customer service and organisation.
The predicted salary is between 22000 - 26000 £ per year.
Business Administration and Call Handler – Immediate Start Available
Start Your Career in Business Administration with Total Training Provision. Total Training Provision is offering an exciting opportunity for individuals looking to begin a career in Business Administration. Successful applicants will receive fully funded Level 2 Business Administration training over 10 days before progressing into potential employment opportunities with employers including Carpenters Solicitors and other office-based businesses. This opportunity is ideal for anyone looking to gain professional skills, workplace experience, and direct support into employment.
What You Will Receive:
- Level 2 Business Administration qualification.
- Training in Microsoft Office (Word, Excel, Outlook).
- Communication and customer service skills.
- Data entry and administrative support training.
- Time management and organisation skills.
- Workplace professionalism and teamwork.
- CV writing and interview preparation.
- Direct job search support and employer connections.
Potential Job Roles Available:
Call Handler
As a Call Handler, responsibilities may include:
- Answering incoming customer calls and enquiries.
- Booking appointments for carpentry services.
- Providing updates on ongoing work.
- Recording customer information accurately.
- Liaising with carpenters and office staff.
Salary: £22,000 – £26,000 per year
Call Handler / Administrator – Solicitors
Working Within a Professional Legal Environment, Duties May Include:
- Handling client calls professionally.
- Booking appointments for solicitors.
- Managing general enquiries and messages.
- Supporting filing and document management.
- Assisting with daily office administration tasks.
Salary: £22,000 – £26,000 per year
Why Apply?
- Fast‑track route into employment.
- Gain a recognised Level 2 qualification.
- Receive interview and CV support.
- Access real job opportunities with employers.
- Build long‑term career prospects in administration.
Who Can Apply?
This opportunity is suitable for individuals looking to start or progress a career in administration, customer service, or office support roles. No previous experience is required. Apply today with Total Training Provision and take the first step towards your new career.
Admin & Call Handler — Fast-Track Training & Start in England employer: Total Training Provision
Total Training Provision is an exceptional employer dedicated to nurturing talent and providing a supportive environment for individuals embarking on their careers in Business Administration. With fully funded training, direct job search support, and connections to reputable employers, we empower our employees to gain valuable skills and secure meaningful employment opportunities. Our commitment to professional development and a collaborative work culture makes us an ideal choice for those seeking to thrive in the administrative field.
StudySmarter Expert Advice🤫
We think this is how you could land Admin & Call Handler — Fast-Track Training & Start in England
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even acquaintances who work in admin roles. They might know of openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a mate. This will help you feel more confident and ready to tackle those common questions.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to show your appreciation and keep yourself fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up in the process.
We think you need these skills to ace Admin & Call Handler — Fast-Track Training & Start in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Admin & Call Handler role. Highlight any customer service experience or administrative tasks you've done before, even if it's just in a casual setting.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your skills align with what we're looking for. Keep it friendly and professional – we want to see your personality!
Show Off Your Communication Skills:As a Call Handler, communication is key! Make sure your written application showcases your ability to convey information clearly and effectively. This will give us a taste of how you might handle calls with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the training and job opportunities!
How to prepare for a job interview at Total Training Provision
✨Know Your Stuff
Before the interview, make sure you understand the role of an Admin & Call Handler. Familiarise yourself with common tasks like answering calls, booking appointments, and managing customer information. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and administration. Think about scenarios where you've demonstrated skills like communication, organisation, and teamwork. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Dress to Impress
Even if the company has a casual dress code, it's always best to dress smartly for an interview. A professional appearance shows that you take the opportunity seriously and respect the interviewer's time. Aim for business casual attire to strike the right balance.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the training process, team dynamics, or growth opportunities within the company. Asking insightful questions demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.