At a Glance
- Tasks: Handle calls, manage appointments, and support office tasks in a professional environment.
- Company: Total Training Provision, your gateway to a career in Business Administration.
- Benefits: Fully funded training, CV support, and direct job opportunities with top employers.
- Other info: Fast-track your career with excellent growth prospects in a supportive environment.
- Why this job: Kickstart your career with recognised qualifications and real-world experience.
- Qualifications: No experience needed; just a passion for administration and customer service.
The predicted salary is between 22000 - 26000 € per year.
Business Administration and Call Handler – Immediate Start Available
Total Training Provision is offering an exciting opportunity for individuals looking to begin a career in Business Administration. Successful applicants will receive fully funded Level 2 Business Administration training over 10 days before progressing into potential employment opportunities with employers including Carpenters Solicitors and other office-based businesses. This opportunity is ideal for anyone looking to gain professional skills, workplace experience, and direct support into employment.
What You Will Receive:
- Level 2 Business Administration qualification.
- Training in Microsoft Office (Word, Excel, Outlook).
- Communication and customer service skills.
- Data entry and administrative support training.
- Time management and organisation skills.
- Workplace professionalism and teamwork.
- CV writing and interview preparation.
- Direct job search support and employer connections.
Potential Job Roles Available
Call Handler
As a Call Handler, responsibilities may include:
- Answering incoming customer calls and enquiries.
- Booking appointments for carpentry services.
- Providing updates on ongoing work.
- Recording customer information accurately.
- Liaising with carpenters and office staff.
Salary: £22,000 – £26,000 per year
Call Handler / Administrator – Solicitors
Working within a professional legal environment, duties may include:
- Handling client calls professionally.
- Booking appointments for solicitors.
- Managing general enquiries and messages.
- Supporting filing and document management.
- Assisting with daily office administration tasks.
Salary: £22,000 – £26,000 per year
Why Apply?
- Fast-track route into employment.
- Gain a recognised Level 2 qualification.
- Receive interview and CV support.
- Access real job opportunities with employers.
- Build long-term career prospects in administration.
Who Can Apply?
This opportunity is suitable for individuals looking to start or progress a career in administration, customer service, or office support roles. No previous experience is required. Apply today with Total Training Provision and take the first step towards your new career.
Administration and Call Handler / BA employer: Total Training Provision
Total Training Provision is an exceptional employer dedicated to nurturing talent and providing a supportive environment for individuals embarking on their careers in Business Administration. With fully funded training, direct job search support, and connections to reputable employers, we empower our employees to gain valuable skills and secure meaningful employment in a professional setting. Our commitment to employee growth and development, combined with a collaborative work culture, makes us an ideal choice for those seeking a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Administration and Call Handler / BA
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the job hunt. You never know who might have a lead or connection that could land you an interview.
✨Tip Number 2
Practice makes perfect! Before your interviews, do some mock interviews with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s time to shine.
✨Tip Number 3
Tailor your approach! When applying for roles, make sure to highlight relevant skills from your training, like customer service and communication. Show employers how you can add value right from the start.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of getting noticed by employers.
We think you need these skills to ace Administration and Call Handler / BA
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant training or customer service experience, even if it’s informal. We want to see how you fit into the role!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit. Keep it concise but engaging – we love a bit of personality!
Showcase Your Skills:Don’t forget to mention your communication and organisational skills in your application. These are key for the roles we’re offering, so give us examples of how you’ve used them in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Total Training Provision
✨Know Your Stuff
Before the interview, make sure you understand the basics of business administration and the specific role you're applying for. Brush up on key terms and responsibilities related to being a Call Handler or Administrator, so you can confidently discuss how your skills align with the job.
✨Practice Makes Perfect
Rehearse common interview questions and answers with a friend or in front of a mirror. Focus on questions about customer service scenarios, as these are likely to come up. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Dress to Impress
Even if the company has a casual dress code, it's always better to err on the side of professionalism for an interview. Choose smart attire that makes you feel confident and ready to take on the world. First impressions matter, and looking the part can set a positive tone.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the training process, team dynamics, or what a typical day looks like for a Call Handler. It’s a great way to demonstrate your enthusiasm!
