At a Glance
- Tasks: Handle calls, manage appointments, and support office tasks in a professional environment.
- Company: Total Training Provision, your gateway to a career in Business Administration.
- Benefits: Fully funded training, CV support, and direct job opportunities with top employers.
- Other info: Exciting career prospects in a dynamic and supportive environment.
- Why this job: Fast-track your career with a recognised qualification and real-world experience.
- Qualifications: No experience needed; just a passion for customer service and administration.
The predicted salary is between 22000 - 26000 £ per year.
Business Administration and Call Handler – Immediate Start Available
Start Your Career in Business Administration with Total Training Provision. Total Training Provision is offering an exciting opportunity for individuals looking to begin a career in Business Administration. Successful applicants will receive fully funded Level 2 Business Administration training over 10 days before progressing into potential employment opportunities with employers including Carpenters Solicitors and other office-based businesses. This opportunity is ideal for anyone looking to gain professional skills, workplace experience, and direct support into employment.
What You Will Receive:
- Level 2 Business Administration qualification.
- Training in Microsoft Office (Word, Excel, Outlook).
- Communication and customer service skills.
- Data entry and administrative support training.
- Time management and organisation skills.
- Workplace professionalism and teamwork.
- CV writing and interview preparation.
- Direct job search support and employer connections.
Potential Job Roles Available:
Call Handler
- Answering incoming customer calls and enquiries.
- Booking appointments for carpentry services.
- Providing updates on ongoing work.
- Recording customer information accurately.
- Liaising with carpenters and office staff.
Salary: £22,000 – £26,000 per year
Call Handler / Administrator – Solicitors
Working Within a Professional Legal Environment, Duties May Include:
- Handling client calls professionally.
- Booking appointments for solicitors.
- Managing general enquiries and messages.
- Supporting filing and document management.
- Assisting with daily office administration tasks.
Salary: £22,000 – £26,000 per year
Why Apply?
- Fast‑track route into employment.
- Gain a recognised Level 2 qualification.
- Receive interview and CV support.
- Access real job opportunities with employers.
- Build long‑term career prospects in administration.
Who Can Apply?
This opportunity is suitable for individuals looking to start or progress a career in administration, customer service, or office support roles. No previous experience is required. Apply today with Total Training Provision and take the first step towards your new career.
Admin & Call Handler — Fast-Track Training & Start employer: Total Training Provision
Total Training Provision is an exceptional employer dedicated to nurturing talent and providing a supportive environment for individuals embarking on their careers in Business Administration. With fully funded training, direct job search support, and connections to reputable employers, we empower our employees to gain valuable skills and secure meaningful employment opportunities. Our commitment to professional development and a collaborative work culture makes us an ideal choice for those seeking to thrive in the administrative field.
StudySmarter Expert Advice🤫
We think this is how you could land Admin & Call Handler — Fast-Track Training & Start
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the job hunt. You never know who might have a lead or connection that could land you that call handler role.
✨Tip Number 2
Practice makes perfect! Before your interviews, do some mock sessions with a mate or in front of the mirror. Focus on common questions for admin roles and showcase your communication skills – it’s all about making a great first impression!
✨Tip Number 3
Stay organised! Keep track of the jobs you’ve applied for and follow up if you haven’t heard back. A simple email can show your enthusiasm and keep you on their radar for those admin positions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Admin & Call Handler — Fast-Track Training & Start
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Admin & Call Handler role. Highlight any customer service or administrative experience, even if it's from volunteering or part-time jobs.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your skills align with what we're looking for. Keep it friendly and professional!
Show Off Your Communication Skills:Since the role involves handling calls and liaising with clients, make sure your written application showcases your communication skills. Use clear language and check for any typos before submitting!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity right away!
How to prepare for a job interview at Total Training Provision
✨Know Your Stuff
Before the interview, make sure you understand the role of an Admin & Call Handler. Familiarise yourself with common tasks like answering calls, booking appointments, and managing customer information. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and administration. Think about scenarios where you've demonstrated skills like communication, organisation, and teamwork. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Dress to Impress
Even if the company has a casual dress code, it's always best to dress smartly for an interview. A professional appearance shows that you take the opportunity seriously and respect the interviewer's time. Aim for business casual attire to strike the right balance.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the training process, the team you'll be working with, or the company's culture. Asking insightful questions demonstrates your enthusiasm for the role and helps you determine if it's the right fit for you.
