At a Glance
- Tasks: Support commercial sales by managing enquiries, building customer relationships, and preparing quotes.
- Company: Join Total Tools, a leading tool shop with a strong community focus.
- Benefits: Enjoy competitive wages, flexible rosters, and ongoing product training.
- Other info: Embrace a diverse and inclusive workplace with a commitment to your development.
- Why this job: Be part of a dynamic team that values your skills and offers growth opportunities.
- Qualifications: Experience in sourcing, quoting, and customer service is essential.
The predicted salary is between 20250 - 24750 £ per year.
Total Tools Brooklyn is looking for a Full-Time Commercial Sales Support Assistant who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business. This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.
What will you be doing?
- Reporting to the Commercial Accounts Support Manager
- Manage daily Commercial enquiries and tasks according to urgency, customer requirements and business priorities
- Build and maintain strong relationships with Commercial customers and provide a high standard of ongoing service
- Prepare accurate and competitive quotes with the intent to convert opportunities into profitable sales
- Prompt communication with both commercial customers, suppliers, and fellow team members
- Quoting and sourcing for commercial customer requirements
- Following administrative processes and administrative reports and the follow up thereof
- Involvement in picking, packing, and the delivery process
Does this sound like you?
- Ability to identify sales opportunities
- Previous experience sourcing, quoting, and supplying to Commercial Customers essential
- Previous Tool Experience and knowledge required
- Previous Customer Service Experience required
- Back of house hands on & administrative role
- Eye for Detail and ability to adhere to procedure
- Ability to work independently and in a fast paced team environment
- Previous experience using “Pronto” preferred but not essential
- Flexible roster opportunities
- Ability to adapt to a changing environment
- Ability to quickly move from one task to another, based on changing priorities
Why work for us?
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated. In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few). While continuing to operate as separate entities, we are working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry! Our operating model is one that respects and invests in our team and customers. We live by our values - One Team, Own it & Get it Done, Customer First & Be the Difference!
We also offer:
- Competitive wages, with flexible rosters
- Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
- Commitment to ongoing job security, development, and growth
Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit. Only applicants with valid working rights in Australia will be considered for this position.
Commercial Sales Support Assistant in Orpington employer: Total Tools
Total Tools Brooklyn is an exceptional employer that values its team members and fosters a supportive work culture. With competitive wages, flexible rosters, and ongoing training in leading brands, employees are empowered to grow and develop their skills in a dynamic environment. Joining Total Tools means being part of a diverse team that prioritises customer service and collaboration, making it a rewarding place to build a career in the tools and trades industry.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Sales Support Assistant in Orpington
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Commercial Sales Support Assistant at Total Tools, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Total Tools. Tailor your message to explain why you’re drawn to them and how you can contribute as a Commercial Sales Support Assistant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Commercial Sales Support Assistant in Orpington
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Total Tools:When writing your cover letter, make sure to tailor your message specifically for Total Tools. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Total Tools
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Total Tools that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Total Tools that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Total Tools’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
