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- Tasks: Lead IT service management practices and engage in strategic discussions.
- Company: Global payments provider with a focus on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of ITSM and make a real difference in service delivery.
- Qualifications: 6+ years of ITSM experience and strong collaboration skills required.
- Other info: Dynamic role in a fast-paced environment with excellent career advancement potential.
The predicted salary is between 48000 - 72000 £ per year.
A leading global payments provider is looking for an ITSM Practice Specialist to enhance IT service management practices. The ideal candidate will have over 6 years of ITSM experience, strong collaboration skills, and a solid understanding of cloud systems.
Responsibilities include:
- Engaging in ITIL strategy discussions
- Managing dependencies
- Promoting ITSM practices across the organization
This role emphasizes problem-solving, initiative, and the ability to thrive in uncertainty while improving service delivery across the enterprise.
ITSM Strategy & Practice Leader employer: Total System Services
Contact Detail:
Total System Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Strategy & Practice Leader
✨Tip Number 1
Network like a pro! Reach out to folks in the ITSM space on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your ITSM projects and successes. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common ITSM questions and scenarios. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ITSM Strategy & Practice Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ITSM experience and any relevant cloud systems knowledge. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT service management and how you can contribute to our team. Let us know about your problem-solving skills and your approach to collaboration.
Showcase Your ITIL Knowledge: Since this role involves engaging in ITIL strategy discussions, make sure to mention any relevant certifications or experiences. We love seeing candidates who are proactive about their professional development!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Total System Services
✨Know Your ITSM Inside Out
Make sure you brush up on your ITSM knowledge, especially around ITIL frameworks. Be ready to discuss how you've applied these principles in your previous roles and how they can enhance service delivery in the new position.
✨Showcase Your Collaboration Skills
Since this role requires strong collaboration, think of examples where you've successfully worked with cross-functional teams. Prepare to share specific instances where your teamwork led to improved IT service management practices.
✨Demonstrate Problem-Solving Prowess
Be prepared to tackle hypothetical scenarios during the interview. Think about challenges you've faced in ITSM and how you resolved them. This will show your initiative and ability to thrive in uncertain situations.
✨Familiarise Yourself with Cloud Systems
Given the emphasis on cloud systems, ensure you understand the latest trends and technologies in this area. Be ready to discuss how cloud solutions can be integrated into ITSM practices to improve efficiency and service delivery.
