At a Glance
- Tasks: Manage incidents and support root cause analysis in a fast-paced environment.
- Company: Total System Services Processing Europe Ltd, a leader in tech solutions.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: 24/7 role with a focus on continuous improvement and teamwork.
- Why this job: Join a dynamic team and make a real difference in service restoration.
- Qualifications: 2-5 years of experience in incident management and strong analytical skills.
The predicted salary is between 35000 - 45000 £ per year.
Total System Services Processing Europe Ltd is seeking an Incident & Problem Management Analyst in York, England. This role is critical in supporting incident lifecycles and ensuring timely service restoration within a 24/7 environment.
The ideal candidate will have 2-5 years of relevant experience and a strong understanding of incident management processes.
Responsibilities include:
- Managing incidents
- Supporting root cause analysis
- Contributing to process improvements
Senior Incident & Problem Management Analyst (24/7) employer: Total System Services Processing Europe Ltd
At FIS, we pride ourselves on fostering a dynamic and inclusive work culture that encourages collaboration and innovation. As an Analyst II in Incident/Problem Management, you'll be part of a dedicated team that values your contributions and offers extensive professional development opportunities, ensuring you can grow your career in a supportive environment. With a competitive salary and benefits, plus the chance to tackle meaningful challenges in the financial services sector, FIS is an excellent employer for those seeking a rewarding and impactful career.
Contact Details:
Total System Services Processing Europe Ltd Recruitment Team
