At a Glance
- Tasks: Assist clients via phone, email, and portal while resolving issues.
- Company: Join a global leader in financial services with a supportive culture.
- Benefits: Gain valuable experience, flexible hours, and opportunities for career advancement.
- Other info: Dynamic international environment with plenty of growth potential.
- Why this job: Be the first point of contact and make a difference for clients every day.
- Qualifications: High school diploma and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
FIS is seeking a motivated first level support specialist to assist clients through phone, email, and portal.
You’ll gather information, log tickets, and coordinate with technical teams to resolve issues while maintaining strong client relationships.
Ideal candidates have a high school diploma or equivalent, a willingness to learn, and at least 0–2 years in helpdesk or customer service.
This role offers a modern, international environment and opportunities for growth.
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Client Support Analyst I - Helpdesk & First Response employer: Total System Services Processing Europe Ltd
At FIS, we pride ourselves on fostering a dynamic and inclusive work culture that encourages collaboration and innovation. As an Analyst II in Incident/Problem Management, you'll be part of a dedicated team that values your contributions and offers extensive professional development opportunities, ensuring you can grow your career in a supportive environment. With a competitive salary and benefits, plus the chance to tackle meaningful challenges in the financial services sector, FIS is an excellent employer for those seeking a rewarding and impactful career.
Contact Details:
Total System Services Processing Europe Ltd Recruitment Team
