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- Tasks: Lead a team to maintain high cleaning standards at the prestigious Wimbledon Championships.
- Company: Join the iconic AELTC Wimbledon Championship team and be part of an elite event.
- Benefits: Enjoy competitive pay, flexible shifts, and valuable training opportunities.
- Why this job: Be a key player in creating a world-class experience at one of the biggest tennis events.
- Qualifications: Experience in housekeeping and strong leadership skills are essential.
- Other info: Perfect for those who thrive in dynamic environments and love sports!
The predicted salary is between 30000 - 42000 ÂŁ per year.
LOCATION: Championships 2026, Wimbledon SW19
AVAILABLE SHIFTS: Various – day shifts
REPORTS TO: Zonal Manager
KEY RESPONSIBILITIES
- Oversee completion of all allocated tasks, ensuring they meet TSS and Wimbledon’s high standards.
- Confidently delegate and allocate tasks received from the TSS Help Desk, maintain clear communication within the team, follow up on progress, and ensure updates are provided back to the Help Desk.
- Manage team rotas, including allocation of rest days and planning of break times in line with workload requirements.
- Ensure operatives complete daily attendance sheets accurately.
- Monitor team behaviour, performance, and welfare, providing praise where appropriate and escalating concerns or recognition opportunities (including OFA nominations) to the Zonal Manager and TSS Management team.
- Lead by example in behaviour, presentation, and professionalism.
- Ensure all team members wear full uniform, identification badge, and Personal Protective Equipment (PPE) correctly and always maintain appearance standards.
- Ensure correct cleaning materials, equipment, and methods are used, and that equipment is kept clean and tidy. Report any faults immediately to the Zonal Manager.
- Monitor stock levels and ensure materials and equipment are stored as per product specific Risk Assessments.
- Report all accidents, incidents, or near misses promptly to the TSS Management Team.
- Remain vigilant and escalate any security concerns to TSS Management Team.
- Ensure all tasks are carried out in line with current Health and Safety legislation, and direct staff to relevant COSHH materials when required.
- Attend Supervisor and Team Leader training days, as well as any additional training required by the TSS Training & Recruitment Department.
- Comply with the TSS Policies and Procedures, which will be fully explained during the training days.
- Assist the management team with induction of new operatives.
- Answer and respond to radio calls as required.
- Ensure TSS devices (phones and radios) are well maintained and signed in/out correctly at the end of each shift.
LIFE SKILLS, BEHAVIOUR AND ATTITUDE
- Competent in spoken English, able to communicate clearly and understand verbal instructions and training; reasonable written communication skills.
- Open, friendly, and approachable towards colleagues, other teams, and visitors.
- Demonstrates a positive “can do” attitude, particularly during preparation and throughout The Championships.
- Reliable, punctual, and consistent in performance.
- Strong problem-solving skills with the ability to prioritise effectively.
- Motivates and supports others to achieve high standards.
- Well-presented in full uniform (provided by TSS) with plain, comfortable black shoes (no visible logos).
- Courteous, professional, and helpful at all times.
- Committed to attend management training as required.
Experienced Housekeeping Supervisor employer: Total Support Services Ltd
Contact Detail:
Total Support Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the lookout for a role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Experienced Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Experienced Housekeeping Supervisor role. Highlight relevant experience and skills that match the job description, like team management and communication skills. We want to see how you can lead by example!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've overseen tasks or managed teams in the past. Let us know about your positive attitude and problem-solving skills!
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application reflects your ability to communicate effectively. Use straightforward language and keep your sentences concise. We appreciate clarity just as much as you do!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy – just follow the prompts and submit your documents!
How to prepare for a job interview at Total Support Services Ltd
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be ready to discuss how your previous experience aligns with overseeing tasks, managing rotas, and ensuring high standards. This shows you understand what’s expected and can hit the ground running.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to delegate tasks, monitor performance, and motivate others. This is crucial for a Housekeeping Supervisor role, so make sure you can showcase your leadership style.
✨Emphasise Communication Skills
Since clear communication is key in this role, think of instances where you effectively communicated with your team or resolved conflicts. Practice articulating these experiences, as it will demonstrate your ability to maintain a positive and professional environment.
✨Show Your Commitment to Standards
Be prepared to discuss how you ensure compliance with health and safety regulations and maintain high cleanliness standards. Share specific examples of how you've handled equipment, stock levels, or training in the past to illustrate your commitment to excellence.