Day Housekeeping Team Leader

Day Housekeeping Team Leader

Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic housekeeping team to maintain high standards during the Wimbledon Championships.
  • Company: Join the prestigious AELTC for an unforgettable experience at Wimbledon.
  • Benefits: Competitive pay, flexible shifts, and training opportunities in a vibrant environment.
  • Why this job: Be part of a legendary event and develop your leadership skills while making a difference.
  • Qualifications: Strong communication skills and a positive attitude are essential.
  • Other info: Great opportunity for career growth in a supportive team atmosphere.

The predicted salary is between 24000 - 36000 ÂŁ per year.

LOCATION: Championships 2026, Wimbledon SW19

AVAILABLE SHIFTS: 05:00 – 17:00, 06:00 – 16:00 and 12:00 – 22:00

REPORTS TO: Supervisor and Zonal Manager

KEY RESPONSIBILITIES

  • Support the Supervisor in ensuring all housekeeping and cleaning tasks are completed to the expected high standards.
  • Assist with delegating tasks, monitoring progress, and providing feedback to operatives.
  • Encourage and motivate operatives during shifts, promoting a positive and productive team culture.
  • Ensure operatives follow the break schedules and working patterns set by the Supervisor.
  • Monitor operatives’ attendance and performance, escalating concerns or recognition opportunities (including OFA nominations) to the Supervisor.
  • Act as first point of contact for operatives with questions or concerns, directing them to the appropriate support (e.g., payroll, welfare).
  • Step up to cover the Supervisor role when required, ensuring continuity of operations.
  • Lead by example in behaviour, presentation, and professionalism.
  • Ensure both you and your team maintain high presentation standards, with full uniform, ID badge, and PPE worn correctly at all times.
  • Ensure correct cleaning materials, equipment, and methods are used, and report any faults immediately to the Supervisor or Zonal Manager.
  • Report all accidents, incidents, or near misses promptly to the Supervisor and TSS Management Team.
  • Remain vigilant and escalate any security concerns to the Supervisor or AELTC Security Team.
  • Ensure all tasks are carried out in line with current Health and Safety legislation.
  • Attend Team Leader and Supervisor training, as well as any additional training required by the TSS Training & Recruitment Department.
  • Comply with TSS Policies and Procedures, which will be fully explained during training days.
  • Report to the Supervisor and Zonal Manager at the end of each shift.
  • Answer and respond to radio calls as required.
  • Ensure TSS devices (phones and radios) are well maintained and signed in/out correctly at the end of each shift.

LIFE SKILLS, BEHAVIOURS AND ATTITUDE

  • Competent in spoken English, able to communicate clearly and understand verbal instructions; reasonable written communication skills.
  • Excellent communication skills, including updating operatives on progress and providing feedback.
  • Open, friendly, and approachable towards colleagues, other teams, and visitors.
  • Demonstrates a positive “can do” attitude, particularly during preparation and throughout The Championships.
  • Reliable, punctual, and consistent in performance.
  • Strong attention to detail and good time management.
  • Able to motivate, support, and guide operatives to achieve high standards.
  • Courteous, professional, and helpful at all times.
  • Committed to attend management training as required.

Day Housekeeping Team Leader employer: Total Support Services Ltd

The AELTC is an exceptional employer, offering a vibrant work culture that thrives on teamwork and excellence, especially during the prestigious Wimbledon Championships. Employees benefit from comprehensive training opportunities, a supportive environment, and the chance to be part of a world-renowned event, all while enjoying flexible shift patterns that cater to various lifestyles. Join us in creating memorable experiences for visitors while developing your skills in a dynamic and rewarding setting.
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Contact Detail:

Total Support Services Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Day Housekeeping Team Leader

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who have worked at events like Wimbledon. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by researching the company culture and values. We want you to show how you fit into their team and can contribute to that positive vibe they’re after!

✨Tip Number 3

Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your experience and demonstrate your leadership skills effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!

We think you need these skills to ace Day Housekeeping Team Leader

Housekeeping Management
Team Leadership
Task Delegation
Performance Monitoring
Motivational Skills
Communication Skills
Attention to Detail
Time Management
Health and Safety Compliance
Problem-Solving Skills
Training and Development
Professionalism
Customer Service Skills
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Day Housekeeping Team Leader role. Highlight your relevant experience in housekeeping and team leadership, and don’t forget to mention any specific skills that match the job description!

Show Off Your Communication Skills: Since this role requires excellent communication, be sure to demonstrate your spoken and written English skills in your application. Use clear language and structure your thoughts well to show us you can communicate effectively.

Highlight Your Leadership Experience: We want to see how you've motivated and guided teams in the past. Share examples of how you've supported operatives, delegated tasks, and maintained high standards in previous roles to show us you're the right fit for leading our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Total Support Services Ltd

✨Know Your Responsibilities

Familiarise yourself with the key responsibilities of a Day Housekeeping Team Leader. Be ready to discuss how you can support the Supervisor, delegate tasks, and motivate your team. Show that you understand the importance of maintaining high standards and how you would lead by example.

✨Showcase Your Communication Skills

Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with team members in the past. Think about times when you provided feedback or resolved conflicts, and be ready to share these experiences during the interview.

✨Demonstrate Your Leadership Style

Be prepared to talk about your leadership approach. How do you motivate and support your team? Share specific strategies you've used to encourage a positive team culture and ensure everyone is performing at their best. This will show that you're not just a manager, but a true leader.

✨Emphasise Your Attention to Detail

Highlight your strong attention to detail and time management skills. Discuss how you ensure tasks are completed to high standards and how you monitor progress. Providing concrete examples of how you've maintained quality in previous roles will help you stand out as a candidate.

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