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- Tasks: Lead a team to maintain high cleaning standards during the Wimbledon Championships.
- Company: Join the prestigious AELTC team at Wimbledon, known for excellence.
- Benefits: Competitive pay, flexible shifts, and training opportunities.
- Why this job: Be part of an iconic event and develop your leadership skills.
- Qualifications: Strong communication skills and a positive attitude required.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
LOCATION: Championships 2026, Wimbledon SW19
AVAILABLE SHIFTS: Various
REPORTS TO: Zonal Manager
KEY RESPONSIBILITIES
- Oversee completion of all allocated tasks, ensuring they meet TSS and Wimbledon’s high standards.
- Confidently delegate and allocate tasks received from the TSS Help Desk, maintain clear communication within the team, follow up on progress, and ensure updates are provided back to the Help Desk.
- Manage team rotas, including allocation of rest days and planning of break times in line with workload requirements.
- Ensure operatives complete daily attendance sheets accurately.
- Monitor team behaviour, performance, and welfare, providing praise where appropriate and escalating concerns or recognition opportunities (including OFA nominations) to the Zonal Manager and TSS Management team.
- Lead by example in behaviour, presentation, and professionalism.
- Ensure all team members wear full uniform, identification badge, and Personal Protective Equipment (PPE) correctly and always maintain appearance standards.
- Ensure correct cleaning materials, equipment, and methods are used, and that equipment is kept clean and tidy. Report any faults immediately to the Zonal Manager.
- Monitor stock levels and ensure materials and equipment are stored as per product specific Risk Assessments.
- Report all accidents, incidents, or near misses promptly to the TSS Management Team.
- Remain vigilant and escape any security concerns to the AELTC Security Team.
- Ensure all tasks are carried out in line with current Health and Safety legislation, and direct staff to relevant COSHH materials when required.
- Attend Supervisor and Team Leader training days, as well as any additional training required by the TSS Training & Recruitment Department.
- Comply with the TSS Policies and Procedures, which will be fully explained during the training days.
- Assist the management team with induction of new operatives.
- Answer and respond to radio calls as required.
- Ensure TSS devices (phones and radios) are well maintained and signed in/out correctly at the end of each shift.
LIFE SKILLS, BEHAVIOURS AND ATTITUDE
- Competent in spoken English, able to communicate clearly and understand verbal instructions and training; reasonable written communication skills.
- Open, friendly, and approachable towards colleagues, other teams, and visitors.
- Demonstrates a positive “can do” attitude, particularly during preparation and throughout The Championships.
- Reliable, punctual, and consistent in performance.
- Strong problem-solving skills with the ability to prioritise effectively.
- Motivates and supports others to achieve high standards.
- Well-presented in full uniform (provided by TSS) with plain, comfortable black shoes (no visible logos).
- Courteous, professional, and helpful at all times.
- Committed to attend management training as required.
Day Housekeeping Supervisor employer: Total Support Services Ltd
Contact Detail:
Total Support Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have worked at events like Wimbledon. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to housekeeping supervision. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Show off your leadership skills during the interview! Share examples of how you've successfully managed teams or resolved conflicts in the past. This will demonstrate that you’re ready to take charge at Wimbledon.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Day Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Day Housekeeping Supervisor role. We want to see how you can meet our high standards and contribute to the team!
Show Off Your Communication Skills: Since clear communication is key in this role, don’t forget to showcase your ability to communicate effectively in both your written application and any examples you provide. We love a candidate who can express themselves well!
Highlight Your Leadership Experience: As a supervisor, you'll need to lead by example. Share any past experiences where you've successfully managed a team or delegated tasks. We’re looking for someone who can motivate and support others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Total Support Services Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Day Housekeeping Supervisor. Familiarise yourself with the key tasks like overseeing team performance and managing rotas. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be prepared to discuss your leadership style. Think of examples where you've successfully delegated tasks or motivated a team. Highlighting your ability to lead by example and maintain high standards will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
The job requires strong problem-solving skills, so come ready with examples of challenges you've faced in previous roles. Discuss how you prioritised tasks and resolved issues effectively. This will illustrate your capability to handle the fast-paced environment of the Championships.
✨Dress the Part
First impressions matter! Make sure you dress professionally and appropriately for the interview. Even though you’ll be provided with a uniform, showing up well-presented will demonstrate your commitment to maintaining high standards, which is crucial for this role.
