At a Glance
- Tasks: Lead a dynamic housekeeping team to maintain high standards during the Championships.
- Company: Join the prestigious Wimbledon team and be part of an iconic event.
- Benefits: Competitive pay, flexible shifts, and valuable training opportunities.
- Other info: Exciting environment with opportunities for growth and recognition.
- Why this job: Make a difference at a world-renowned event while developing your leadership skills.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 2000 - 2800 £ per month.
LOCATION: Championships 2026, Wimbledon SW19
AVAILABLE SHIFTS: 05:00 – 17:00, 06:00 – 16:00 and 12:00 – 22:00
REPORTS TO: Supervisor and Zonal Manager
KEY RESPONSIBILITIES
- Support the Supervisor in ensuring all housekeeping and cleaning tasks are completed to the expected high standards.
- Assist with delegating tasks, monitoring progress, and providing feedback to operatives.
- Encourage and motivate operatives during shifts, promoting a positive and productive team culture.
- Ensure operatives follow the break schedules and working patterns set by the Supervisor.
- Monitor operatives’ attendance and performance, escalating concerns or recognition opportunities (including OFA nominations) to the Supervisor.
- Act as first point of contact for operatives with questions or concerns, directing them to the appropriate support (e.g., payroll, welfare).
- Step up to cover the Supervisor role when required, ensuring continuity of operations.
- Lead by example in behaviour, presentation, and professionalism.
- Ensure both you and your team maintain high presentation standards, with full uniform, ID badge, and PPE worn correctly at all times.
- Ensure correct cleaning materials, equipment, and methods are used, and report any faults immediately to the Supervisor or Zonal Manager.
- Report all accidents, incidents, or near misses promptly to the Supervisor and TSS Management Team.
- Remain vigilant and escalate any security concerns to the Supervisor or AELTC Security Team.
- Ensure all tasks are carried out in line with current Health and Safety legislation.
- Attend Team Leader and Supervisor training, as well as any additional training required by the TSS Training & Recruitment Department.
- Comply with TSS Policies and Procedures, which will be fully explained during training days.
- Report to the Supervisor and Zonal Manager at the end of each shift.
- Answer and respond to radio calls as required.
- Ensure TSS devices (phones and radios) are well maintained and signed in/out correctly at the end of each shift.
LIFE SKILLS, BEHAVIOURS AND ATTITUDE
- Competent in spoken English, able to communicate clearly and understand verbal instructions; reasonable written communication skills.
- Excellent communication skills, including updating operatives on progress and providing feedback.
- Open, friendly, and approachable towards colleagues, other teams, and visitors.
- Demonstrates a positive “can do” attitude, particularly during preparation and throughout The Championships.
- Reliable, punctual, and consistent in performance.
- Strong attention to detail and good time management.
- Able to motivate, support, and guide operatives to achieve high standards.
- Courteous, professional, and helpful at all times.
- Committed to attend management training as required.
Day Housekeeping Team Leader in Croydon employer: Total Support Services Ltd
At our Wimbledon location, we pride ourselves on fostering a supportive and dynamic work environment where teamwork and excellence are at the forefront. As a Day Housekeeping Team Leader, you will not only lead a dedicated team but also benefit from comprehensive training and development opportunities that encourage personal and professional growth. Join us to be part of an iconic event while enjoying competitive shifts and a culture that values your contributions and well-being.
Contact Details:
Total Support Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Day Housekeeping Team Leader in Croydon
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Total Support Services Ltd.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Total Support Services Ltd.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Total Support Services Ltd, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Day Housekeeping Team Leader in Croydon
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Total Support Services Ltd that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Total Support Services Ltd specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Total Support Services Ltd will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Total Support Services Ltd
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Total Support Services Ltd a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Total Support Services Ltd.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Total Support Services Ltd, showcasing your work ethic and the quality of your previous roles in janitorial services.
