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- Tasks: Lead a dynamic housekeeping team to maintain high standards during the Championships.
- Company: Join the prestigious Wimbledon team and be part of an iconic event.
- Benefits: Competitive pay, flexible shifts, and valuable training opportunities.
- Why this job: Make a difference at a world-renowned event while developing your leadership skills.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Exciting environment with opportunities for growth and recognition.
The predicted salary is between 2000 - 2800 ÂŁ per month.
LOCATION: Championships 2026, Wimbledon SW19
AVAILABLE SHIFTS: 05:00 – 17:00, 06:00 – 16:00 and 12:00 – 22:00
REPORTS TO: Supervisor and Zonal Manager
KEY RESPONSIBILITIES
- Support the Supervisor in ensuring all housekeeping and cleaning tasks are completed to the expected high standards.
- Assist with delegating tasks, monitoring progress, and providing feedback to operatives.
- Encourage and motivate operatives during shifts, promoting a positive and productive team culture.
- Ensure operatives follow the break schedules and working patterns set by the Supervisor.
- Monitor operatives’ attendance and performance, escalating concerns or recognition opportunities (including OFA nominations) to the Supervisor.
- Act as first point of contact for operatives with questions or concerns, directing them to the appropriate support (e.g., payroll, welfare).
- Step up to cover the Supervisor role when required, ensuring continuity of operations.
- Lead by example in behaviour, presentation, and professionalism.
- Ensure both you and your team maintain high presentation standards, with full uniform, ID badge, and PPE worn correctly at all times.
- Ensure correct cleaning materials, equipment, and methods are used, and report any faults immediately to the Supervisor or Zonal Manager.
- Report all accidents, incidents, or near misses promptly to the Supervisor and TSS Management Team.
- Remain vigilant and escalate any security concerns to the Supervisor or AELTC Security Team.
- Ensure all tasks are carried out in line with current Health and Safety legislation.
- Attend Team Leader and Supervisor training, as well as any additional training required by the TSS Training & Recruitment Department.
- Comply with TSS Policies and Procedures, which will be fully explained during training days.
- Report to the Supervisor and Zonal Manager at the end of each shift.
- Answer and respond to radio calls as required.
- Ensure TSS devices (phones and radios) are well maintained and signed in/out correctly at the end of each shift.
LIFE SKILLS, BEHAVIOURS AND ATTITUDE
- Competent in spoken English, able to communicate clearly and understand verbal instructions; reasonable written communication skills.
- Excellent communication skills, including updating operatives on progress and providing feedback.
- Open, friendly, and approachable towards colleagues, other teams, and visitors.
- Demonstrates a positive “can do” attitude, particularly during preparation and throughout The Championships.
- Reliable, punctual, and consistent in performance.
- Strong attention to detail and good time management.
- Able to motivate, support, and guide operatives to achieve high standards.
- Courteous, professional, and helpful at all times.
- Committed to attend management training as required.
Day Housekeeping Team Leader in Croydon employer: Total Support Services Ltd
Contact Detail:
Total Support Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Housekeeping Team Leader in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the housekeeping sector. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and housekeeping standards. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you’ve motivated teams or handled challenges in previous roles. This will help you stand out as a strong candidate for the Team Leader position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Day Housekeeping Team Leader in Croydon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and help us get a feel for how you'd fit into our team.
Tailor Your Application: Make sure to tailor your application to the Day Housekeeping Team Leader role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Total Support Services Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Day Housekeeping Team Leader. Familiarise yourself with the key tasks like delegating duties and monitoring performance. This will help you demonstrate your knowledge and show that you're ready to step up when needed.
✨Showcase Your Leadership Skills
During the interview, be prepared to discuss your experience in motivating and guiding teams. Share specific examples of how you've encouraged a positive team culture or handled challenges. This will highlight your ability to lead by example and support your operatives effectively.
✨Communicate Clearly and Confidently
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Be ready to answer questions about how you would handle feedback and updates with your team. This will show that you can maintain open lines of communication and foster a collaborative environment.
✨Demonstrate Your Attention to Detail
Highlight your strong attention to detail during the interview. Discuss how you ensure high standards in cleaning and safety protocols. You might even want to mention any relevant experiences where your meticulous nature made a difference, as this aligns perfectly with the expectations of the role.
