Day Housekeeping Supervisor in Croydon

Day Housekeeping Supervisor in Croydon

Croydon Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to maintain high cleaning standards at Wimbledon 2026.
  • Company: Join a prestigious event with a focus on teamwork and excellence.
  • Benefits: Competitive pay, training opportunities, and a vibrant work environment.
  • Why this job: Be part of an iconic event and develop your leadership skills.
  • Qualifications: Strong communication skills and a positive attitude are essential.
  • Other info: Dynamic role with opportunities for personal growth and recognition.

The predicted salary is between 24000 - 36000 £ per year.

LOCATION: Championships 2026, Wimbledon SW19

AVAILABLE SHIFTS: Various

REPORTS TO: Zonal Manager

KEY RESPONSIBILITIES

  • Oversee completion of all allocated tasks, ensuring they meet TSS and Wimbledon’s high standards.
  • Confidently delegate and allocate tasks received from the TSS Help Desk, maintain clear communication within the team, follow up on progress, and ensure updates are provided back to the Help Desk.
  • Manage team rotas, including allocation of rest days and planning of break times in line with workload requirements.
  • Ensure operatives complete daily attendance sheets accurately.
  • Monitor team behaviour, performance, and welfare, providing praise where appropriate and escalating concerns or recognition opportunities (including OFA nominations) to the Zonal Manager and TSS Management team.
  • Lead by example in behaviour, presentation, and professionalism.
  • Ensure all team members wear full uniform, identification badge, and Personal Protective Equipment (PPE) correctly and always maintain appearance standards.
  • Ensure correct cleaning materials, equipment, and methods are used, and that equipment is kept clean and tidy. Report any faults immediately to the Zonal Manager.
  • Monitor stock levels and ensure materials and equipment are stored as per product specific Risk Assessments.
  • Report all accidents, incidents, or near misses promptly to the TSS Management Team.
  • Remain vigilant and escalate any security concerns to the AELTC Security Team.
  • Ensure all tasks are carried out in line with current Health and Safety legislation, and direct staff to relevant COSHH materials when required.
  • Attend Supervisor and Team Leader training days, as well as any additional training required by the TSS Training & Recruitment Department.
  • Comply with the TSS Policies and Procedures, which will be fully explained during the training days.
  • Assist the management team with induction of new operatives.
  • Answer and respond to radio calls as required.
  • Ensure TSS devices (phones and radios) are well maintained and signed in/out correctly at the end of each shift.

LIFE SKILLS, BEHAVIOUR AND ATTITUDE

  • Competent in spoken English, able to communicate clearly and understand verbal instructions and training; reasonable written communication skills.
  • Open, friendly, and approachable towards colleagues, other teams, and visitors.
  • Demonstrates a positive “can do” attitude, particularly during preparation and throughout The Championships.
  • Reliable, punctual, and consistent in performance.
  • Strong problem-solving skills with the ability to prioritise effectively.
  • Motivates and supports others to achieve high standards.
  • Well-presented in full uniform (provided by TSS) with plain, comfortable black shoes (no visible logos).
  • Courteous, professional, and helpful at all times.
  • Committed to attend management training as required.

Day Housekeeping Supervisor in Croydon employer: Total Support Services Ltd

As a Day Housekeeping Supervisor at the prestigious Championships 2026 in Wimbledon, you will be part of a dynamic team that values professionalism and high standards. Our supportive work culture fosters employee growth through ongoing training and development opportunities, ensuring you can excel in your role while enjoying the unique atmosphere of one of the world's most iconic sporting events. With a focus on teamwork and recognition, we offer a rewarding environment where your contributions are appreciated and celebrated.
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Contact Detail:

Total Support Services Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Day Housekeeping Supervisor in Croydon

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the role of a Day Housekeeping Supervisor. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

Tip Number 2

Prepare for the interview by practising common questions related to team management and problem-solving. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.

Tip Number 3

Dress to impress! Make sure you present yourself well during interviews. A smart appearance shows you take the role seriously and aligns with the professionalism expected in the housekeeping sector.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Day Housekeeping Supervisor in Croydon

Task Delegation
Team Management
Communication Skills
Attendance Monitoring
Performance Monitoring
Health and Safety Compliance
Problem-Solving Skills
Stock Management
Training and Induction
Professionalism
Attention to Detail
Punctuality
Customer Service
Adaptability

Some tips for your application 🫡

Show Off Your Experience: When you're writing your application, make sure to highlight any relevant experience you have in housekeeping or supervisory roles. We want to see how you've led teams and maintained high standards in previous jobs.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language that matches the job description, so we can easily see how you fit into our team at Wimbledon.

Tailor Your Application: Don’t just send a generic application! Tailor it to the Day Housekeeping Supervisor role by mentioning specific responsibilities from the job description. This shows us you’ve done your homework and are genuinely interested.

Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Total Support Services Ltd

Know Your Responsibilities

Familiarise yourself with the key responsibilities listed in the job description. Be ready to discuss how your past experiences align with overseeing tasks, managing rotas, and ensuring high standards. This shows you understand what’s expected and can hit the ground running.

Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team or managed tasks in previous roles. Highlight your ability to delegate effectively and maintain clear communication, as these are crucial for the Day Housekeeping Supervisor position.

Showcase Problem-Solving Abilities

Think of specific instances where you've tackled challenges or improved processes. Being able to articulate your problem-solving skills will impress interviewers, especially since this role requires prioritising tasks and motivating others.

Dress the Part

Since presentation is key, ensure you dress professionally for the interview. Wearing smart attire that reflects the uniform standards can demonstrate your understanding of the role's expectations and your commitment to professionalism.

Day Housekeeping Supervisor in Croydon
Total Support Services Ltd
Location: Croydon
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