At a Glance
- Tasks: Handle insurance renewals and customer queries with professionalism.
- Company: Join a reputable insurance brokerage known for exceptional client service.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Be part of a dynamic team that values personal growth and client satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Located in York, this role offers a chance to develop valuable industry skills.
The predicted salary is between 28800 - 43200 £ per year.
Join our growing team at our client site in York! They are an established specialist SME Commercial and Private Client insurance brokerage committed to exceeding client expectations through expert advice and personal service.
What You'll Do:
- Process renewals and mid-term adjustments.
- Address customer queries proactively and professionally.
- Follow internal procedures.
Insurance Account Handler employer: Total Spectrum
Contact Detail:
Total Spectrum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the specific types of insurance products offered by the brokerage. Understanding the nuances of commercial and private client insurance will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the insurance sector, particularly those who work in account handling roles. Attend industry events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare for common interview questions related to customer service and problem-solving, as these are crucial for an Account Handler role. Think of examples from your past experiences where you successfully addressed customer queries or handled difficult situations.
✨Tip Number 4
Research the company’s values and mission statement. Tailor your responses in interviews to reflect how your personal values align with theirs, demonstrating that you’re not just a fit for the role but also for the company culture.
We think you need these skills to ace Insurance Account Handler
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of an Insurance Account Handler. Highlight your relevant experience in processing renewals and addressing customer queries.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the insurance industry. Include specific examples of how you've provided excellent customer service or handled insurance-related tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for this particular brokerage and how your background aligns with their commitment to exceeding client expectations.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Total Spectrum
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of insurance products and services. Understanding the key concepts will help you answer questions confidently and demonstrate your expertise in the field.
✨Prepare for Customer Scenarios
Think about potential customer queries you might encounter in the role. Be ready to discuss how you would handle specific situations, showcasing your problem-solving skills and customer service approach.
✨Familiarise Yourself with the Company
Research the brokerage's history, values, and client base. Showing that you understand their commitment to exceeding client expectations will impress the interviewers and highlight your genuine interest in the position.
✨Practice Your Communication Skills
As an Account Handler, clear communication is key. Practice articulating your thoughts clearly and concisely, as well as listening actively. This will help you build rapport with the interviewers and demonstrate your suitability for the role.