Commercial Account Handler

Commercial Account Handler

Birmingham Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts, renewals, and negotiate competitive quotes.
  • Company: Join a dynamic insurance team in Birmingham that values your expertise.
  • Benefits: Enjoy a salary up to Β£50k, hybrid working, and career progression.
  • Why this job: Be part of a supportive team that invests in your growth and qualifications.
  • Qualifications: 3+ years in commercial insurance and strong broking skills required.
  • Other info: Fun, ambitious environment with a focus on teamwork and client satisfaction.

The predicted salary is between 36000 - 60000 Β£ per year.

Job Description

Are you a seasoned Commercial Account Handler ready to step into a role where your expertise is valued, your ideas matter, and your career can truly take off?

We're on the hunt for a confident, experienced insurance professional to join our Birmingham team. If you're passionate about delivering exceptional service, managing commercial accounts with precision, and working in a team that genuinely supports your growth — this one's for you.

What you’ll be doing:

  • Handling client renewals, new business, and mid-term adjustments like a pro
  • Building strong insurer relationships and negotiating competitive quotes
  • Spotting cross-sell opportunities and advising clients on risk management
  • Keeping your client files clean, compliant and up to date
  • Supporting claims and ensuring clients get fast, accurate responses
  • Keeping aged debtors in check and ensuring payment solutions work for your clients

What we’re looking for:

  • 3+ years' experience in commercial insurance
  • Strong broking skills and confident with Acturis (must-have!)
  • Great communication and relationship-building chops
  • Highly organised, self-driven, and never misses a deadline
  • You're solutions-focused and thrive in a fast-paced, supportive team
  • Diploma in Insurance (or working towards it – we’ll back you all the way)

Why join us?

  • Up to £50k salary, depending on experience
  • A forward-thinking, ambitious environment that invests in its people
  • Real career progression opportunities
  • Support to achieve industry qualifications
  • A fun, dynamic team that actually enjoys what they do

?? Location: Birmingham (hybrid working available)?? Salary: Up to £50,000 + great benefits package

Commercial Account Handler employer: Total Spectrum

Join our Birmingham team as a Commercial Account Handler and experience a workplace where your expertise is not only recognised but celebrated. We offer a dynamic and supportive environment that prioritises your professional growth, with opportunities for career progression and industry qualifications, all while enjoying the benefits of hybrid working. With a competitive salary and a fun, collaborative culture, you'll find meaningful and rewarding employment here.
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Contact Detail:

Total Spectrum Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Commercial Account Handler

✨Tip Number 1

Familiarise yourself with Acturis, as it's a must-have for this role. Consider taking an online course or tutorial to brush up on your skills and demonstrate your commitment to mastering the software.

✨Tip Number 2

Network with professionals in the commercial insurance sector, especially those who work in Birmingham. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlight your negotiation skills and any instances where you've built strong relationships with insurers to showcase your value.

✨Tip Number 4

Research StudySmarter's company culture and values. Be ready to articulate how your personal values align with ours, as we’re looking for someone who will thrive in our supportive and dynamic team environment.

We think you need these skills to ace Commercial Account Handler

Commercial Insurance Knowledge
Broking Skills
Acturis Proficiency
Client Relationship Management
Negotiation Skills
Risk Management Advisory
Attention to Detail
Organisational Skills
Deadline Management
Problem-Solving Skills
Communication Skills
Team Collaboration
Client File Management
Debt Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in commercial insurance, particularly your broking skills and familiarity with Acturis. Use specific examples to demonstrate how you've successfully managed client accounts and built relationships.

Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional service and your ability to thrive in a fast-paced environment. Mention your 3+ years of experience and how it aligns with the role's requirements.

Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements such as successful negotiations, client retention rates, or any awards received. This will help you stand out as a results-driven candidate.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.

How to prepare for a job interview at Total Spectrum

✨Showcase Your Experience

Be prepared to discuss your 3+ years of experience in commercial insurance. Highlight specific examples where you've successfully handled client renewals, new business, or mid-term adjustments, as this will demonstrate your expertise and confidence in the role.

✨Demonstrate Strong Broking Skills

Since strong broking skills are a must-have, be ready to talk about your negotiation experiences. Share instances where you built strong insurer relationships and secured competitive quotes, showcasing your ability to deliver results.

✨Emphasise Communication and Relationship-Building

Effective communication is key in this role. Prepare to discuss how you've built and maintained relationships with clients and insurers. Use examples that illustrate your ability to advise clients on risk management and spot cross-sell opportunities.

✨Highlight Your Organisational Skills

Being highly organised is crucial for managing client files and ensuring compliance. Discuss your methods for staying organised and meeting deadlines, and provide examples of how you've successfully managed multiple tasks in a fast-paced environment.

Commercial Account Handler
Total Spectrum
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