Warehouse Assistant

Our client is a family run business based in the Govan area of Glasgow. An exciting opportunity has arisen for an experienced Warehouse Assistant. This is a hands-on role supporting the day-to-day running of our warehouse and multi-drop delivery operations.

You will be primarily responsible for driving the delivery vehicle to deliver and collect goods, while also providing active support in the warehouse during non-driving hours. You’ll work closely with the Operations Manager and wider team to ensure deliveries run smoothly, stock is handled correctly and the warehouse is kept safe and organised.

Main Duties:

• Ensure all deliveries and collections are completed safely, accurately and on time to ensure customer satisfaction.
• Support warehouse operations effectively when not driving, contributing to a tidy and well-organised environment.
• Maintain the highest standards of vehicle safety, compliance and customer presentation at all times.

Duties and Responsibilities:

Driving & Deliveries:

• Drive the company vehicle safely and compliantly to deliver and collect goods across the local area and beyond as required.
• Complete all relevant driver documentation including tachograph records, daily walk-round checks and defect reports.
• Ensure the vehicle is kept clean, roadworthy and presentable at all times; report any defects or maintenance requirements promptly.
• Liaise with customers professionally on delivery and collection, resolving any issues calmly and escalating where necessary.
• Support route planning to maximise efficiency and minimise delays.
• Assist with loading and unloading the vehicle, including use of pallet trucks and other manual handling equipment.

Warehouse Support:

• Pick, check and prepare customer orders for dispatch accurately and to schedule.
• Assist with booking in, unloading and checking incoming deliveries.
• Replenish stock and assist with regular stock takes as directed by the Operations Manager.
• Maintain warehouse tidiness, cleanliness and safe working practices at all times.
• Support loading of vans and assist drivers with route preparation where needed.
• Carry out any other reasonable warehouse duties as required by the Operations Manager.

Key Performance Indicators:

• All deliveries and collections completed safely, accurately and on time.
• Vehicle daily checks completed and documented without exception.
• Warehouse tasks completed to the required standard and within expected timeframes.
• Zero vehicle incidents attributable to driver error or non-compliance.
• Positive feedback from customers and colleagues on professionalism and reliability.

Experience & Qualifications:

• Valid Class 2 HGV licence (desired).
• Clean or near-clean driving licence (essential).
• Previous experience in a similar driving role (essential).
• Experience of warehouse work or manual handling (essential).
• Forklift licence.

Skills:

• Safe, confident and professional driver with full knowledge of relevant road transport legislation.
• Good time management and ability to work to tight delivery schedules.
• Physically fit and able to carry out manual handling tasks.
• Organised and methodical approach to paperwork and compliance.
• Strong communication skills for dealing with customers and colleagues.
• Willing to be flexible and support the wider team across driving and warehouse tasks.

Personal Qualities:

• Reliable, punctual and takes pride in doing the job well.
• Professional and courteous with customers at all times.
• A practical, can-do approach with a willingness to get stuck in.
• Safety-conscious and aware of responsibilities to self and others.
• A good team player who is happy to support colleagues wherever needed.

This is a permanent role, working full time. Hours - Monday to Thursday 6.30am - 4.00pm, Friday till 3pm. If you feel you have the skills and expertise, please submit your CV for review.