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- Tasks: Ensure cleanliness and deliver exceptional experiences to guests in a luxurious setting.
- Company: Join a prestigious guest house that welcomes visitors from around the world.
- Benefits: Competitive pay of £13.30 per hour with flexible hours and valuable experience.
- Other info: Temporary contract until October with opportunities for flexible shifts.
- Why this job: Perfect for those who love hospitality and want to create memorable guest experiences.
- Qualifications: Experience in housekeeping and excellent customer service skills are essential.
The predicted salary is between 13 - 14 £ per hour.
Total Recruitment Group is assisting a prestige client with a new role for a Housekeeper / Host for their luxurious guest house. Our client welcomes people from all over the globe in a business capacity, so it is key that they secure a person with not only an understanding of housekeeping duties but more importantly someone who is interested in the hosting element of this role. This makes the role unique as the focus is on the ability to host, service and support the visitors, with some housekeeping duties which the client can train, if you are not familiar with this part of the role.
Key Responsibilities:
- To ensure communal areas and guest's rooms are kept to high standards of cleanliness at all times
- Responsible to deliver various in-house experiences to guests
- Delivering key house messages and telling important cultural and historic stories to our guests about the company brands
- Liaise with work colleagues to ensure all guests needs are accommodated to high standards of quality
- Responsible for the cleaning of communal areas, guest's rooms, laundry duties, set and clear stations for guests
- Carry out operations that conform to current Health and Safety legislation and report any failings to company health and safety representative to ensure the safety of everyone
- Undertake any other reasonable duties as requested by the Supervisor
This position could be right for you if you:
- Enjoy working with luxury brands
- Have excellent skills of house and rooms cleaning duties and liaise with all work colleagues to ensure the smooth running of day-to-day routines
- Have experience in delivering excellent customer service to public guests
- Possess good communication and organisational skills
- Have the ability to work within a team to promote the interests of the client's brands and deliver an exceptional guest experience
- Can work unsocial hours, including weekends, and day shifts when there is a business requirement
- Can be pro-active with the ability to adapt in changing circumstances at short notice
The role is working via the agency on a temporary contract until the end of October. Operational hours, working min of 18 hours, however, this will require flexibility to cover more hours as and when required. Working 7am - 3pm, shifts can be over 7 days, so need to be flexible to work the weekends. Rate of pay 13.30 per hour. If you have the necessary skills please apply by clicking on the link.
Housekeeper / Host in Keith employer: Total Recruitment Group
Contact Detail:
Total Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper / Host in Keith
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and what makes them unique. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hosting skills! Since this role is all about making guests feel welcome, think of ways you can demonstrate your customer service abilities during the interview. Share stories of how you've gone above and beyond for guests in the past.
✨Tip Number 3
Be ready to showcase your teamwork skills! The job requires liaising with colleagues, so prepare examples of how you've successfully worked in a team environment. Highlight your communication and organisational skills to stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you throughout the process, so don’t hesitate to reach out if you have any questions!
We think you need these skills to ace Housekeeper / Host in Keith
Some tips for your application 🫡
Show Your Hosting Skills: Make sure to highlight any experience you have in hosting or customer service. We want to see how you can create a welcoming atmosphere for our guests, so share specific examples of how you've made visitors feel special in the past.
Keep It Clean and Clear: Since housekeeping is part of the role, don’t forget to mention your cleaning skills! We appreciate attention to detail, so if you’ve got experience in maintaining high cleanliness standards, let us know in your application.
Be Flexible and Adaptable: This role requires flexibility, especially with working hours. In your application, we’d love to hear about times when you’ve adapted to changing circumstances or taken on extra responsibilities to ensure everything runs smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Total Recruitment Group
✨Know Your Hosting Skills
Make sure you highlight your experience in hosting and customer service during the interview. Think of specific examples where you've gone above and beyond for guests, as this will show your passion for creating exceptional experiences.
✨Familiarise Yourself with Housekeeping Duties
Even if you're not an expert in housekeeping, it’s important to show that you’re willing to learn. Brush up on basic cleaning techniques and be ready to discuss how you can maintain high standards of cleanliness in guest areas.
✨Research the Brand
Take some time to understand the luxury brand you'll be representing. Knowing their values and what makes them unique will help you answer questions more effectively and demonstrate your enthusiasm for the role.
✨Show Flexibility and Team Spirit
Since the role requires working unsocial hours and being part of a team, be prepared to discuss your availability and how you work well with others. Share examples of times when you adapted to changing circumstances or supported your colleagues.