At a Glance
- Tasks: Join a dynamic team handling administration, customer support, and order fulfilment for premium hair products.
- Company: A passionate, independent business known for stylish and luxurious hair products across Scotland.
- Benefits: Full-time position in a friendly environment with opportunities for growth and varied daily tasks.
- Other info: Every contribution matters in this supportive workplace.
- Why this job: Make a real difference in a close-knit team while ensuring exceptional service and quality.
- Qualifications: Previous admin experience, strong attention to detail, and a positive, flexible attitude.
The predicted salary is between 24000 - 27800 £ per year.
Our client is a growing, independent and passionate business supplying sleek, premium hair products that our customers love, across Scotland. Every order that leaves our warehouse is an extension of our brand - stylish, luxurious and presented with exceptional attention to detail.
We are looking for a reliable and enthusiastic individual to join their team in a varied role combining administration, customer support and order fulfilment, taking pride in each order that is packed and ready to be sent to clients and customers alike. This is a fantastic opportunity for someone who enjoys variety in their working day and is happy to get involved wherever needed. We are a small, close-knit team, so a positive attitude, flexibility, and willingness to support colleagues are essential as this is the culture we live and work by.
The Role
- Your time will be split between office administration and warehouse support, helping to ensure orders of luxury products are processed accurately and that customers receive an excellent quality service.
Key Responsibilities
- Processing orders and general administrative tasks
- Data entry and maintaining accurate records
- Answering customer telephone and email enquiries professionally, delivering the highest levels of customer service
- Assisting with stock management and inventory records
- Picking, packing, and preparing customer orders for dispatch with exceptional care and attention to detail, ensuring every parcel reflects the premium quality and presentation of the brand
- Receiving and checking deliveries
- Maintaining a clean, organised, and safe working environment
- Supporting colleagues across the business as required
About You
- You will thrive in this role if you:
- Have previous administration experience
- Take genuine pride in producing quality work
- Are confident using Microsoft Office, particularly Outlook, Word, and Excel
- Have excellent attention to detail and a strong sense of organisation, reliability and dependability
- Can communicate professionally with customers, suppliers, and colleagues
- Enjoy working as part of a team and building positive relationships
- Are willing to roll up their sleeves and help wherever required
- Can manage their workload effectively and work on their own initiative
- Understand that every customer interaction and package reflects the brand and the company as a whole.
Admin experience is essential, however, previous warehouse, packing, dispatch, or stock control experience would be advantageous but is not essential.
What We Offer
- Full-time permanent position
- Friendly and supportive team environment
- Varied role with no two days the same
- Opportunity to grow with an expanding business
- A workplace where everyone's contribution matters
If you’re looking for a role where you can make a real difference, enjoy working in a small team, and aren’t afraid to muck in when needed, we’d love to hear from you.
Administrator / Warehouse Operations in Dumbarton employer: Total Recruitment Group
Join a dynamic and passionate team in Dumbarton, where your contributions directly impact the success of our premium hair products. We pride ourselves on a supportive work culture that values flexibility, teamwork, and personal growth, offering you the chance to thrive in a varied role while enjoying the camaraderie of a close-knit group. With opportunities for professional development and a commitment to excellence in every order, this is an ideal workplace for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator / Warehouse Operations in Dumbarton
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Total Recruitment Group. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Total Recruitment Group. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Administrator / Warehouse Operations in Dumbarton
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Total Recruitment Group.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Total Recruitment Group.
How to prepare for a job interview at Total Recruitment Group
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
