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- Tasks: Design stylish bathrooms and guide customers through the entire sales process.
- Company: Total Plumbing Swansea, a dynamic team focused on customer satisfaction.
- Benefits: Profit share bonus, discounts, training, and career progression opportunities.
- Other info: Enjoy a supportive environment with flexible working hours and a focus on teamwork.
- Why this job: Turn creative ideas into reality while helping customers achieve their dream spaces.
- Qualifications: Strong communication skills and a flair for design are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Total Plumbing Swansea
Are you passionate about design and customer service? Do you thrive on creating stylish, practical spaces while delivering an exceptional customer experience? We’re looking for a Bathroom Sales Designer to join our team and help customers bring their dream bathrooms to life.
What You’ll Be Doing
As a Bathroom Designer, you’ll be the go-to expert for customers visiting our branch. You’ll guide them through every step of the design and sales process — from consultation and planning to liaising with contractors and finalising installations. You’ll also support the wider branch team in maintaining our showroom, handling stock, and ensuring smooth day-to-day operations. This role is ideal for someone with an eye for design, strong organisational skills, and the confidence to engage with customers to turn ideas into reality.
Your Key Responsibilities Will Include
- Welcoming and advising customers in the branch and showroom.
- Surveying, planning, and designing bathrooms tailored to customer needs.
- Producing accurate quotations and coordinating ancillary work.
- Arranging and attending home and site visits.
- Liaising with approved contractors on installation agreements.
- Ensuring the showroom is well-presented, clean, and inviting.
- Handling telephone enquiries and customer orders.
- Assisting with stock processing, deliveries, and routine stock checks.
- Maintaining company procedures for goods inwards, cash handling, and security.
- Supporting periodic stock takes and spot checks.
- Promoting a safe, secure, and professional working environment.
About You
We’re looking for someone with:
- Strong customer service and communication skills.
- A flair for design with the ability to understand customer requirements.
- Organised, reliable, and proactive approach to work.
- Ability to work effectively as part of a team and independently.
- Flexibility to attend site visits and liaise with contractors.
What We Offer
Some of the benefits of working for us include a Profit Share Bonus Scheme, an online discount portal including money off retail brands and holidays, an Employee Care Helpline and access to a digital GP, staff discount scheme, a Death in Service benefit, formal training and career progression opportunities.
Hours of work: An average of 40.75 hours per week, Monday to Friday from 8.00am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.
Salary: Depending on experience.
Bathroom Sales Designer in Swansea employer: Total Plumbing
Contact Detail:
Total Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bathroom Sales Designer in Swansea
✨Tip Number 1
Get to know the company inside out! Research Total Plumbing Swansea, their products, and their design philosophy. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate customer interactions. This will help you feel more confident when discussing how you can create stylish, practical spaces for customers.
✨Tip Number 3
Bring a portfolio of your design work to the interview. Showcase your flair for design and any previous projects you've worked on. Visuals can speak volumes and help you stand out from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Total Plumbing Swansea.
We think you need these skills to ace Bathroom Sales Designer in Swansea
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your love for design shine through! Share examples of how you've created stylish spaces or helped customers achieve their dream designs. We want to see that spark!
Highlight Your Customer Service Skills: Make sure to emphasise your strong customer service skills in your application. Talk about times you've gone above and beyond for customers, as this role is all about creating exceptional experiences for them.
Be Organised and Detailed: Since the role involves planning and coordinating, show us your organisational skills! Use clear, concise language and structure your application well. This will demonstrate your ability to manage tasks effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. We can’t wait to hear from you!
How to prepare for a job interview at Total Plumbing
✨Know Your Design Stuff
Brush up on the latest bathroom design trends and materials. Be ready to discuss your design ideas and how they can meet customer needs. Showing that you’re knowledgeable will impress the interviewers and demonstrate your passion for the role.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer. This will show that you understand the importance of customer experience in this role.
✨Show Your Organisational Skills
Be ready to talk about how you manage multiple tasks, especially in a busy environment. Share specific strategies you use to stay organised, like using checklists or software tools, which will highlight your proactive approach.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their design process, team dynamics, or how they handle customer feedback. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.