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- Tasks: Support the Branch Manager in sales, customer service, and stock control.
- Company: Join a leading builder's merchant with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy a profit share bonus, staff discounts, and career progression opportunities.
- Other info: Work full-time with a supportive team and excellent growth potential.
- Why this job: Make a real impact by helping customers and driving sales in a dynamic environment.
- Qualifications: Experience in sales or customer service, strong communication skills, and a proactive attitude.
The predicted salary is between 27500 - 27500 £ per year.
Location: Llanelli, Carmarthenshire, United Kingdom
As an Internal Sales Assistant, you’ll support the Branch Manager to ensure efficient, profitable, and customer‑focused operation of the branch. You’ll be involved in sales, stock control, customer service, and expanding our customer base.
What You’ll Do
- Support the Branch Manager in achieving sales targets and maximising margins.
- Provide customers with quotations, product advice, and high‑level service.
- Identify opportunities with new and existing customers to grow business.
- Manage and maintain stock levels, ensuring core products are available and displayed effectively.
- Coordinate stock takes and ensure goods‑in procedures are followed correctly.
- Build strong relationships with customers and suppliers, resolving issues swiftly.
- Stay commercially aware of local market trends and competitor activity.
- Support cash collection, debt control, and contribute to financial performance goals.
What We’re Looking For
- Previous experience in a similar sales or customer‑service role, ideally within a builder’s merchant or trade environment.
- Strong communication skills and ability to build rapport with customers.
- Organised, reliable, and committed to delivering results.
- A team player who can also work independently.
- Commercial awareness and a proactive attitude toward identifying sales opportunities.
What We Offer
- Profit Share Bonus Scheme
- Online discount portal including money off retail brands and holidays
- Employee Care Helpline and access to a digital GP
- Staff discount scheme
- Death in Service benefit
- Formal training and career progression opportunities
Hours of work: An average of 40.75 hours per week, Monday to Friday 7:30 am–4:30 pm, plus every other Saturday morning 8 am–12 pm.
Salary: From £27,500 per annum. Permanent – Full‑time.
Internal Sales Assistant employer: Total Plumbing
Contact Detail:
Total Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Assistant
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your pitch! Be ready to explain how your previous experience in sales or customer service makes you the perfect fit for the Internal Sales Assistant role. Keep it concise and engaging.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're serious about joining the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making you memorable. It shows your appreciation and keeps the conversation going.
We think you need these skills to ace Internal Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Assistant role. Highlight your previous experience in sales or customer service, especially if it’s in a builder’s merchant or trade environment. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you’ve supported sales targets or built strong customer relationships in the past. Let us know why you’re excited about this opportunity!
Show Off Your Communication Skills: Strong communication is key for this role. In your application, make sure to demonstrate your ability to build rapport with customers. Whether it’s through your CV or cover letter, let us see your personality and how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Total Plumbing
✨Know Your Products
Familiarise yourself with the products and services offered by the company. As an Internal Sales Assistant, you'll need to provide customers with accurate product advice, so being knowledgeable will help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer queries or resolved issues in previous roles. Highlighting your ability to build rapport and provide high-level service will resonate well with the interviewers.
✨Demonstrate Commercial Awareness
Research local market trends and competitor activity before the interview. Being able to discuss these insights shows that you're proactive and understand the sales environment, which is crucial for the role.
✨Prepare Questions
Think of insightful questions to ask the interviewer about the branch's sales targets or customer base. This not only shows your interest in the role but also demonstrates your commitment to contributing to the team's success.