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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist with sales in a dynamic environment.
- Company: Join a vibrant team at a busy branch in Barry.
- Benefits: Competitive pay, flexible hours, and a fun work atmosphere.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be the face of the company and make customers smile every day.
- Qualifications: Friendly attitude and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Location: Barry
Are you friendly, helpful, and customer-focused? Do you thrive in a fast-paced environment where every day is different?
We are currently looking for a Counter Sales Assistant to join our team at Branch. This is a hands-on role where you’ll be at the heart of the action – helping customers, handling products, and keeping everything running smoothly.
What You’ll Do
- Deliver excellent face-to-face and telephone customer service.
- Assist customers with sales, enquiries, and product advice.
- Process transactions accurately for both account and cash sales.
- Keep shelves replenished and stock well presented.
- Pick and prepare orders for collection or delivery.
- Help unload supplier vehicles and check goods received.
- Maintain high standards of health.
Counter Sales Assistant employer: Total Plumbing
Contact Detail:
Total Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Assistant
✨Tip Number 1
Get to know the company! Research their values and what they stand for. When you walk into that interview, you want to show them you’re not just another candidate – you’re someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as a Counter Sales Assistant. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart appearance can set the tone for a great conversation about how you can help customers in this role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Counter Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and helpful nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter for the Counter Sales Assistant role. Highlight any relevant experience in customer service or sales, as this will show us you’re the perfect fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Bullet points can help with this!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Total Plumbing
✨Show Your Customer Service Skills
As a Counter Sales Assistant, you'll be interacting with customers all day. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've helped customers in the past and how you handle difficult situations.
✨Know the Products
Familiarise yourself with the products that the company sells. This will not only help you answer questions confidently but also show your genuine interest in the role. If possible, visit the store beforehand to get a feel for the products and services offered.
✨Demonstrate Your Team Spirit
This role requires teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in previous jobs, especially in fast-paced environments. Emphasise your ability to support your team while keeping customer satisfaction at the forefront.
✨Prepare for Common Questions
Anticipate common interview questions related to sales and customer service. Practice your responses to questions like 'How would you handle an unhappy customer?' or 'What do you think makes great customer service?' This preparation will help you feel more confident and articulate during the interview.