At a Glance
- Tasks: Deliver top-notch customer service and assist with sales in a dynamic environment.
- Company: Join a friendly team in Cardigan focused on customer satisfaction.
- Benefits: Enjoy profit share bonuses, discounts, and career progression opportunities.
- Other info: Flexible hours with a supportive team and great growth potential.
- Why this job: Make a real impact by helping customers every day in a fast-paced setting.
- Qualifications: Positive attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 26932 - 26932 £ per year.
Location: Cardigan
Are you friendly, helpful, and customer-focused? Do you thrive in a fast‑paced environment where every day is different? This is a hands‑on role where you’ll be at the heart of the action - helping customers, handling products, and keeping everything running smoothly.
What You’ll Do
- Deliver excellent face‑to‑face and telephone customer service.
- Assist customers with sales, enquiries, and product advice.
- Process transactions accurately for both account and cash sales.
- Keep shelves replenished and stock well presented.
- Pick and prepare orders for collection or delivery.
- Help unload supplier vehicles and check goods received.
- Maintain high standards of health & safety and housekeeping.
- Assist with stock control, including regular stock takes.
- Support merchandising and store layout when required.
What We’re Looking For
- A positive attitude and commitment to great customer service.
- Strong communication and teamwork skills.
- Good attention to detail and a willingness to learn.
- Previous experience in retail, builders’ merchants, or a trade counter environment is an advantage—but not essential.
What We Offer
- Profit Share Bonus Scheme
- Online discount portal including money off retail brands and holidays
- Employee Care Helpline and access to a digital GP
- Staff discount scheme
- Death in Service benefit
- Formal training and career progression opportunities
Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.
Salary: NMW
If you’re ready to join a hardworking team where your efforts make a difference every day, we’d love to hear from you!
Counter Sales Assistant in Cardigan employer: Total Plumbing
Join a dynamic team in Cardigan as a Counter Sales Assistant, where your friendly and customer-focused approach will be valued. We offer a supportive work culture with opportunities for formal training and career progression, alongside benefits like a Profit Share Bonus Scheme and staff discounts. Experience the satisfaction of making a difference every day in a fast-paced environment that prioritises teamwork and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales Assistant in Cardigan
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Total Plumbing, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Total Plumbing!
We think you need these skills to ace Counter Sales Assistant in Cardigan
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Total Plumbing, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Total Plumbing and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Total Plumbing that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Total Plumbing
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
