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For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist with sales and product advice.
- Company: Join a dynamic team in a thriving retail environment.
- Benefits: Enjoy profit share bonuses, discounts, and career progression opportunities.
- Other info: Flexible hours with a great work-life balance and training provided.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Positive attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 26932 - 26932 £ per year.
Location: Barry
What You’ll Do:
- Deliver excellent face‑to‑face and telephone customer service.
- Assist customers with sales, enquiries and product advice.
- Process transactions accurately for both account and cash sales.
- Keep shelves replenished and stock well presented.
- Pick and prepare orders for collection or delivery.
- Help unload supplier vehicles and check goods received.
- Maintain high standards of health & safety and housekeeping.
- Assist with stock control, including regular stock takes.
- Support merchandising and store layout when required.
What We’re Looking For:
- A positive attitude and commitment to great customer service.
- Strong communication and teamwork skills.
- Good attention to detail and a willingness to learn.
- Previous experience in retail, builders’ merchants or a trade counter environment is an advantage—but not essential.
What We Offer:
- Profit Share Bonus Scheme.
- Online discount portal including money off retail brands and holidays.
- Employee Care Helpline and access to a digital GP.
- Staff discount scheme.
- Death in Service benefit.
- Formal training and career progression opportunities.
Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.
Salary: £26,932.49
Interested? If you’re ready to join a hardworking team where your efforts make a difference every day, we’d love to hear from you!
Counter Sales Assistant in Barry employer: Total Plumbing
Contact Detail:
Total Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Assistant in Barry
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk in for that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your customer service skills! Since this role is all about face-to-face interactions, think of scenarios where you can demonstrate your ability to handle enquiries and provide product advice. Role-play with a friend if you need to!
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and approachable when you go for your interview. It shows you care about the job and the customers you'll be serving.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Counter Sales Assistant in Barry
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, whether it's face-to-face or over the phone.
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. We appreciate a polished application that reflects your commitment to quality.
Express Your Team Spirit: We love teamwork! Share examples of how you've collaborated with others in previous roles. This will show us that you're ready to jump into our hardworking team and contribute positively.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at Total Plumbing
✨Know Your Customer Service Basics
Since the role is all about delivering excellent customer service, brush up on key customer service principles. Think about how you would handle different customer scenarios and be ready to share examples of how you've provided great service in the past.
✨Showcase Your Teamwork Skills
This position requires strong communication and teamwork skills. Prepare to discuss times when you've worked effectively in a team. Highlight your ability to collaborate and support colleagues, as this will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Attention to detail is crucial for processing transactions and maintaining stock. Be prepared to talk about how you ensure accuracy in your work. You might even want to mention any previous experience with stock control or merchandising, if applicable.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team dynamics, training opportunities, or how success is measured in the role. It’s a great way to leave a positive impression!